Front Desk Receptionist Job

South College is seeking a professional, friendly, and organized Front Desk Receptionist to serve as the first point of contact for students, faculty, staff, and visitors. The ideal candidate will possess excellent customer service and communication skills, maintain a welcoming environment, and provide efficient administrative support to ensure the smooth operation of the front office.

Key Responsibilities:

Greet and assist students, visitors, faculty, and staff in a courteous and professional manner.
Answer, screen, and direct incoming phone calls.
Respond to general inquiries in person, by phone, and via email.
Maintain the reception area in a clean, organized, and professional manner.
Schedule appointments and assist with campus events and administrative activities.
Receive, sort, and distribute incoming mail and deliveries.
Perform data entry, filing, copying, scanning, and other clerical duties.
Maintain accurate records and assist with document preparation.
Coordinate with various departments to ensure timely assistance for students and visitors.
Support office operations while maintaining confidentiality of sensitive information.
Perform additional administrative tasks as assigned.

Qualifications:

High school diploma or equivalent required; associate degree preferred.
Previous receptionist, administrative, or customer service experience preferred.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Proficiency with Microsoft Office (Word, Excel, Outlook) and basic office equipment.
Professional appearance and positive attitude.
Ability to work independently and as part of a collaborative team.

Benefits:

Competitive compensation
Comprehensive medical, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and paid holidays
Professional development and training opportunities
Tuition assistance and educational benefits
Supportive and inclusive work environment

South College is a private, accredited institution of higher education founded in 1882, dedicated to providing career-focused education that prepares students for success in today's workforce. With multiple campuses across the United States and flexible online learning options, South College offers certificate, associate, bachelor's, master's, educational specialist, and doctoral degree programs in healthcare, business, education, technology, legal studies, and other high-demand fields. The college is committed to academic excellence, innovation, and student success through experienced faculty, modern learning environments, and personalized support services. South College's mission is to empower students with the knowledge, skills, and confidence needed to achieve their professional and personal goals.