Front desk agent (NOC 64314) Job

Position: Front desk agent (NOC 64314)
Company Name: The Valhalla Cabin Company Limited
Job Location: 509 Slocan Ave, New Denver, BC V0G 1S0
Salary: $20.00 CAD per hour
Job Type: Full-Time, Permanent (30-40 hours per week)
Start Date: As soon as possible
Language: English
Minimum Education: Secondary School
Positions Available: 1
Benefit: N/A
Hiring Email: [email protected]

Duties:
• Greet, register, and check in guests arriving at the hotel, and process check-outs for departing guests
• Provide prompt, professional, and attentive customer service, building positive relationships with guests and creating a welcoming atmosphere
• Handle cashiering duties, including posting charges, managing individual cash float, and processing debit, credit card payments, and end-of-shift settlements
• Answer and direct multi-line telephone calls in a courteous and consistent manner, responding to inquiries and managing room reservations
• Receive and manage deliveries, packages, and mail at the front desk
• Accurately enter guest and reservation data into the computer system
• Store guest luggage when required and report any equipment issues, maintenance needs, or property damage
• Re-stock front desk supplies during shifts and communicate any operational issues to other team members or management

Requirements for the role:
• Completion of high school is required
• At least 1 year of working experience as a front desk agent or similar role, preferably in hospitality industry.
• Strong attention to detail and commitment to maintaining high standards of guest service
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment