Food Services Manager Job

At FELME Commercial Ltd. DBA Marmalade Cat Cafe, nestled in the heart of Kelowna, we are more than just a coffee shop, we are a community hub where every cup of coffee and slice of cake tells a story. Our cozy cafe offers a delightful selection of handmade and freshly prepared baked goods, alongside a variety of lunch options sure to tantalize your taste buds.
Our menu boasts an assortment of choices, from hearty brunch items to light sandwiches, all tailored to complement our bakery’s creations and homemade soups. We take pride in serving specialty coffees that Kelowna loves, ensuring each sip is a testament to our dedication to quality and flavor.

Our company is currently looking for a Food Services Manager with the ability to work in a fast-paced environment and under pressure, client focused, organized, reliable and team-oriented, to join our team.

Interested candidates should send a resume to [email protected]

Job Description:

Position: Food Services Manager
# Of positions available: 1
Work Hours: 30 hours per week
Wage: $36.60/hour
Language of work: English
Employment Type: Full-time, 3 years
Start date: ASAP
Work Location : 103-2903 Pandosy Street, Kelowna, BC, V5C 0J3, Canada
Language of work: English
Job benefits: Vacation and Sick leave, as per BC law

Key duties and responsibilities:

• Assist in planning, organizing, directing, and overseeing the daily operations of the kitchen.
• Support inventory management, including ordering, receiving, and maintaining adequate stock levels.
• Ensure a clean, organized, and welcoming environment for both guests and staff.
• Aid in budget management, cost control, and the efficient allocation of resources.
• Monitor guest satisfaction and implement strategies for continuous improvement in service quality.
• Supervise and evaluate kitchen staff performance, including conducting regular performance reviews.
• Collaborate with kitchen staff to ensure consistent food quality, presentation, and timely service.
• Enforce compliance with company policies, procedures, and service standards.
• Conduct routine inspections to maintain compliance with hygiene, food safety, and labor regulations.
• Train kitchen staff on cooking techniques, recipes, and kitchen protocols.
• Oversee kitchen opening and closing procedures, including inventory checks and shift reports.
• Support food preparation for reservations, large groups, and guests with special dietary requirements.

• Several years of work experience in the food and beverage industry.
• Exceptional organization and time management skills
• Strong leadership and team management skills
• Excellent customer service abilities
• Proven ability to handle conflict resolution and maintain a positive work environment
• Knowledge of restaurant operations, including scheduling, inventory, and cost control
• Ability to work in a fast-paced environment and manage multiple priorities
• Understanding of food safety regulations and alcohol service compliance (e.g., Serving It Right certification)
• Comfortable using point-of-sale (POS) systems and basic office software
• Must be available to work evenings, weekends, and holiday