Food Service Supervisor Job

Name of Company: Tan Clan Inc. o/a Kinton Ramen Windsor
Company Address: 1475 Huron Church Road, Building B, Unit 503, Windsor, Ontario N9C 2K9
Company Website: https://kintonramen.com/location/windsor/
Terms of employment: Permanent, Full-time Position
Salary: $34.50 per hour for 30 hours a week
Start date: As soon as possible
Language: English
Work hours: day, evening or weekend
Location of work: Windsor, Ontario
Job Title: Food Service Supervisor (NOC 62020)

Job Duties & Responsibilities:
- Kitchen Staff Supervision
• Supervise and coordinate the activities of kitchen staff.
• Assign tasks based on workload and business demands.
• Monitor staff performance, ensuring adherence to restaurant policies and procedures.
• Train new staff in food handling, service standards, and hygiene practices.
• Resolve any operational challenges during service hours and act as a bridge between management and frontline staff, ensuring clear communication.
- Customer Service & Satisfaction
• Monitor dining areas to ensure guests receive timely and courteous service.
• Oversee order-taking and food delivery to ensure customers have a pleasant dining experience and handle any service issues promptly.
- Food Preparation & Quality Control
• Oversee food preparation and presentation to ensure quality and consistency.
• Ensure kitchen staff follow portion control guidelines to minimize waste.
• Monitor food storage, temperature, and handling procedures to maintain freshness and hygiene.
• Work with the kitchen team to meet customer dietary needs or special requests.
• Assist in developing workplace policies, operational procedures and budget plans.
- Inventory, Supply & Cost Management
• Track food and beverage inventory to prevent shortages or excess stock.
• Assist in ordering supplies and ingredients while staying within budget.
• Ensure proper storage and rotation of ingredients to prevent waste.
• Help reduce costs by minimizing food waste and improving operational efficiency.
• Keep detailed records of inventory, maintenance, sales, and food waste.
• Help adjust menus and calculate the associated food and labor costs to ensure profitability and efficiency.
- Health & Safety Compliance
• Enforce sanitation and hygiene standards in the kitchen areas.
• Conduct regular inspections to ensure compliance with health and safety regulations.
• Ensure staff follow proper food handling, storage, and cleaning procedures.
• Maintain necessary records for health inspections and audits.
- Scheduling & Shift Management
• Prepare staff work schedules based on business needs and peak hours.
• Monitor employee attendance and arrange replacements when necessary.
• Ensure the restaurant kitchen operates smoothly during each shift.
• Suggest ways to improve revenue, such as upselling menu items or promotions.

Minimum Skills Requirements:
• Education: College Diploma or Higher
• Experience:
o A minimum of one year of work experience supervising food service in a Canadian restaurant is required.
• Knowledge of food safety regulations, sanitation and food handling standards.
• Knowledge of the establishment of Ramen dishes
• Ability to supervise and train food service staff effectively.
• Familiarity with budgeting and cost control for labor and food ingredients.
• Experience in scheduling staff shifts and managing workload distribution.
• Excellent customer service skills to handle complaints and ensure guest satisfaction with dishes.
• Strong English verbal and written communication skills for interacting with staff and customers.
• Ability to resolve conflicts and maintain a positive work environment through efficient interpersonal skills.
• Ability to supervise 5 to 10 staff
• Ability to work under pressure, handle fast-paced environments and manage multiple tasks simultaneously.
• Evening or weekend shifts may be required depending on the restaurant's operational needs.

How to apply:
• Contact person: HR Department
• Email: [email protected]
• Include references attesting to experience with your job application.