Food and Beverage Service Supervisor Job

The Summit Cafe is seeking a Food and Beverage Service Supervisor for our location in Canmore, AB.

Working conditions:

• Wage: $20.00 - $21.00/hour depending on experience + gratuities;
• Working location and business address: 102-1001 Cougar Creek Dr, Canmore, AB T1W 1E1
• 32 - 40 hours per week (early morning, morning, day, weekend, on-call);
• Overtimes are paid at 1,5 rate for hours exceeding 44 hours/week or 8 hours/day
• 4% vacation.

As a Food and Beverage Service Supervisor, you are expected to perform the following duties:
• Supervise, coordinate, monitor and schedule the activities of staff;
• Train and coach new staff and demonstrate patience and a positive attitude when providing training and delegating tasks;
• Effectively create shift schedules, including work station assignments/rotations, employee vacations, employee breaks and overtime assignments;
• Cover shift when no one can work;
• Evaluate the performance of employees and provide feedback to the store manager;
• Investigate and resolve customer complaints and special requests in a timely, friendly and professional manner;
• Maintain the supplies and inventory by estimating and ordering supplies required for smooth operation;
• Ensure compliance with quality, productivity and safety control standards;
• Make sure every guest is greeted with a smile, thanked for their business and invited to come back;
• Set an example for other employees by working hard to meet shift production goals.

Job requirements:
• Must have completed high school;
• Must have a minimum of 3 years of experience in hospitality with at least 1 year of experience in a supervisory position;
• Must have some previous supervisory or team leader experience;
• Must have the ability to supervise 5 people working groups;
• Must be able to speak, read and write in English;
• Must have organization skills and the ability to prioritize;
• Must have excellent communication and organization skills;
• Must have time-management and decision-making skills and the ability to multitask.

To apply, please email your resume to [email protected]

Underrepresented groups are encouraged to apply, would be acceptable.