Enrollment Specialist Job

Job Responsibilities:
• Travels throughout the assigned county and neighboring counties as dictated by business needs, working primarily in applicants' places of residence
• Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process
• Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities
• Assists with application submission, including data entry of the Compass Application
• Assists applicants with selecting an MCO, Life Provider or Support Coordinators that best meets their needs, ensuring consumer control is maintained throughout the application process
• Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs
• Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
• Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support
• Attends regularly scheduled meetings
• Reports on schedule availability at regular intervals
• Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
• Performs other duties as assigned by management

• A minimum of one year experience in public or private social work.
• A minimum of two years of casework experience including one year of experience performing assessments of individuals' functional ability to determine the need for institutional or community-based services.
• Bachelor’s degree, with or supplemented by a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science
• Bachelor’s degree with a social welfare major; Or any equivalent combination of experience or training with successful completion of a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science.

vTech Solution, Inc. is a Washington, D.C.–based information technology services and consulting firm established in 2006. With a focus on delivering IT solutions to government, commercial, and education sectors across the United States, vTech has grown into a recognized provider of cloud computing, managed services, digital modernization, cybersecurity, and professional IT consulting. Headquartered in Washington, DC, the company supports clients with a range of services including IT staffing, system integration, network services, and infrastructure support, helping organizations improve operational efficiency and adapt to evolving technology needs. vTech emphasizes strategic IT implementation and support, including cloud solutions, cybersecurity, enterprise software services, and staff augmentation.