Engineer II - Application Support Job
Employer: Holman Enterprises, Inc.
SpiderID: 14196703
Location: New Jersey, New Jersey
Posted: 6/18/2026
Wage: Negotiable
Priority Review Date: 7/18/2026
Job Code / NOC / SOC: R0055442
Category: Information Technology
Job Description:
Position Description:
- Supports application software and performs upgrades following established procedures
- Provisions user and administrator access for applications and systems
- Installs application patches in accordance with standard processes
- Troubleshoots and resolves technical issues across systems and applications
- Partners with vendors, developers, and infrastructure teams to ensure timely issue resolution
- Maintains system/application documentation and operational procedures
- Monitors application availability, capacity, and performance against established metrics
- Reviews system alerts for accuracy and takes corrective action as needed
- Provides troubleshooting and end-user support for business teams using applications/systems
- Manages the promotion of code and changes across Dev, QA, and Production environments
- Tests developer-submitted changes and coordinates business acceptance testing and approvals
- Supports disaster recovery (DR) planning and testing for assigned applications/systems
- Develops system standards, procedures, and support documentation for both technical teams and end users
- Partners with development teams to test and approve application enhancements and modifications
- Utilizes out-of-the-box tools and modules to support business needs and requests
- Trains and mentors team members
- Conducts system tuning and capacity planning, recommending performance improvements
- Leads planning efforts for new implementations, upgrades, and enhancements
- Evaluates new tools/modules and provides recommendations
- Collaborates with development teams to define application strategies and direction
- Completes additional duties and special projects as assigned
Education and/or Training:
Bachelor Degree in Computer Science or related field is preferred.
Experience with Hyland Onbase and OpenText Scanning
Relevant Work Experience:
5+ years’ experience supporting IT Systems/Applications.
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Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience:
Education:
Travel:
Vacation:
Contact Information:
| Contact Name: Holman Enterprises, Inc. | Type: |
| Company: Holman Enterprises, Inc. |