DMV Chief Operating Officer Job
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Employer: NC Division of Motor Vehicles
SpiderID: 13999717
Location: Rocky Mount, North Carolina
Posted: 5/21/2025
Wage: $78,579.00 - $153,228.00
Priority Review Date: 6/20/2025
Job Code / NOC / SOC: 25-06594
Category: Management
Job Description:
How to Apply
You MUST apply at https://tinyurl.com/49ru5a47 by May 28.
NCDOT is a Great Place to Work.
Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.
NEW HIGHER SALARY: $78,579 - $153,228
The Challenge
We are looking for a Chief Operating Officer to lead the team transforming the statewide NC Division of Motor Vehicles.
In this senior leadership role, you will:
⦁ Facilitate steps towards process improvements, adapt, and implement innovative solutions for all NCDMV areas.
⦁ Evaluate and adjust processes to ensure changes have breakthrough results.
⦁ Ensure NCDMV daily operations are completed at maximum efficiency.
⦁ Create and implement strategic plans leading NCDMV to higher service proficiency.
⦁ Help improve our work culture and develop/maintain an environment where staff can thrive, grow, and achieve their career goals.
What You Bring
⦁ Project management experience.
⦁ Experience gathering feedback from staff for improving processes.
⦁ Experience leading organizational change initiatives.
⦁ Problem-solving skills managing a diverse organization.
⦁ Experience composing and presenting information to diverse audiences.
⦁ Demonstrated achievement of key performance indicators (KPIs) leading a large multifaceted organization with a focus on customer service initiatives.
Questions?
Call me: Tonya Morgan at 919-707-4430.
Connect me to NCDOT Careers: https://www.linkedin.com/in/ncdot-careers
Show me all NCDOT jobs: https://bit.ly/NCDOTJobs
Curious? https://bit.ly/JoinNCDOT
You MUST apply at https://tinyurl.com/49ru5a47 by May 28.
NCDOT is a Great Place to Work.
Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork. We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.
NEW HIGHER SALARY: $78,579 - $153,228
The Challenge
We are looking for a Chief Operating Officer to lead the team transforming the statewide NC Division of Motor Vehicles.
In this senior leadership role, you will:
⦁ Facilitate steps towards process improvements, adapt, and implement innovative solutions for all NCDMV areas.
⦁ Evaluate and adjust processes to ensure changes have breakthrough results.
⦁ Ensure NCDMV daily operations are completed at maximum efficiency.
⦁ Create and implement strategic plans leading NCDMV to higher service proficiency.
⦁ Help improve our work culture and develop/maintain an environment where staff can thrive, grow, and achieve their career goals.
What You Bring
⦁ Project management experience.
⦁ Experience gathering feedback from staff for improving processes.
⦁ Experience leading organizational change initiatives.
⦁ Problem-solving skills managing a diverse organization.
⦁ Experience composing and presenting information to diverse audiences.
⦁ Demonstrated achievement of key performance indicators (KPIs) leading a large multifaceted organization with a focus on customer service initiatives.
Questions?
Call me: Tonya Morgan at 919-707-4430.
Connect me to NCDOT Careers: https://www.linkedin.com/in/ncdot-careers
Show me all NCDOT jobs: https://bit.ly/NCDOTJobs
Curious? https://bit.ly/JoinNCDOT
Job Requirements:
Education & Experience
⦁ Bachelor's Degree, and
⦁ 5+ years of program experience, and
⦁ 3+ years of management experience in the public or private sector involving significant decision-making in the planning, organizing, and directing of operations; or
⦁ An equivalent combination of education and experience.
⦁ Bachelor's Degree, and
⦁ 5+ years of program experience, and
⦁ 3+ years of management experience in the public or private sector involving significant decision-making in the planning, organizing, and directing of operations; or
⦁ An equivalent combination of education and experience.
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience: 5
Education: Bachelors
Travel: None
Vacation: 3 weeks / year
Job Benefits:
Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Casual Dress, Other Benefits
Company Profile:
We are leading the nation's move to smart transportation. With over 9,000 employees and an annual budget of $5.6B we are designing, managing, and innovating the state's highways, ferries, airports, railroads and bike/pedestrian paths. We have great people, great benefits, and great jobs. Join Us!
Contact Information:
| Contact Name: Tonya Morgan | Type: Employer |
| Company: NC Division of Motor Vehicles | |
| Web Site: https://tinyurl.com/49ru5a47 | |