Director, Revenue Operations Job

Therapymatch, Inc., dba Headway, has full time Director, Revenue Operations position in New York, New York. Duties include: Support key leaders in developing strategy, objectives, milestones, and business metrics. Build the operational framework to manage and execute company goals; Lead and scale the Revenue Operations function across Sales, Marketing, Customer Success, and Care Partnerships; Build structure and metrics for monitoring and evaluating business performance, analyzing data to identify areas for improvement, and recommending process optimizations across both commercial, product, and delivery groups; Partner with Revenue and Product leaders to define and operationalize multi-year provider growth strategy; Build shared roadmaps and strengthen collaboration between Revenue and Research & Development organizations; Establish operating rhythms such as monthly business reviews and planning processes that drive accountability and organizational clarity across go-to-market teams; Translate complex data into clear insights and executive-ready narratives for senior leadership; Direct the mining of multiple database systems including Salesforce, Looker, and Marke to for revelatory data; Hire, develop, and empower high-performing Revenue Operations leaders and senior talent; Lead monthly business reviews for revenue team which includes 7 functions (sales, marketing, customer success, revenue operations, revenue strategy, enablement) and 200+ employees for VP of Growth; Aggregate data at various levels for model variables by summing, counting, averaging, or any other statistical measure for month over month and other comparisons; Build and maintain Microsoft Excel data repository to gather and analyze key performance indicator data from all 7 teams; Draw funnel conversion insights from 100,000+ rows of data from Salesforce and Looker; Design scalable systems and processes to support business intelligence and growth initiatives in complex, high-growth environments; Identify opportunities to increase efficiency for growth team by building data sets on Microsoft Excel that showcase customer acquisition cost, conversion rates across the funnel, and time to activation per provider; Drive cross-functional alignment between Revenue, Product, and Executive stakeholders to ensure strategy translates into measurable outcomes; Present quota insights and predictions to Head of Sales and VP of Growth by leveraging data from Salesforce and Looker (number of activations, number of intakes complete, number of referrals); Contribute to overall company strategy and long-term planning to support Headway's mission of expanding access to affordable, quality mental healthcare nationwide. Master's Degree in Business Administration, Economics, or a related field of study and 3 years of experience required. Job based in New York, New York; Telecommuting permitted from anywhere in the United States. Salary range $188,677 to $318,000 per year. Any applicant who is interested in this position must apply at https://tinyurl.com/ypssf28y. Applicants must include job code "SE3601" with resume.