Director of Operations Job

Job Title: Director of Operations (NOC 10029)
Employer: Unican Immigration
Location: Suite 201A, 1571 Bellevue Ave West Vancouver, BC V7V 1A6
Work location On site
Salary: $65.00 hourly / 40 hours per week
Terms of employment: Permanent employment Full time
Starts: As Soon As Possible
Vacancies: 1 vacancy
Work must be completed at the physical location. There is no option to work remotely.
Edication: Bachelor's degree in Business Administration, Finance, Management or a related discipline.
Work Experience: Several years of senior management experience in business operations, finance, consulting, or professional services.
Strong leadership, strategic planning and organizational skills.
Excellent communication and project management abilities.
Required Languages: English

Duties and Responsibilities
* Plan, organize, direct and evaluate the overall operations of the immigration consulting business.
* Develop and implement operational policies, procedures and performance standards to improve efficiency and client service.
* Oversee daily operations of client intake, case management and administrative support teams.
* Develop strategic business plans to expand the company's services and domestic and international business partnerships.
* Monitor operational performance, identify areas for improvement, and implement process optimization initiatives.
* Prepare and manage departmental budgets, monitor operating expenses, and recommend cost-effective business solutions.
* Supervise, mentor and evaluate administrative and management staff while promoting professional development.
* Establish quality assurance procedures to ensure compliance with applicable immigration regulations, internal policies and professional standards.
* Analyze business performance, prepare operational reports, and present recommendations to senior management.
* Build and maintain relationships with overseas representatives, educational institutions, employers and strategic business partners.
* Lead the implementation of new technologies, CRM systems and operational improvements to enhance client services.
* Represent the company at business meetings, networking events and industry conferences.
* Employment Requirements

Work conditions and physical capabilities:
Attention to detail
Fast-paced environment
Large caseload
Large workload
Tight deadlines
Work under pressure

Personal suitability:
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Judgement
Organized
Reliability
Team player
Innovation

How to Apply:
By email: [email protected]