Data Entry Clerk Job

The Data Entry Clerk is responsible for accurate, high-volume entry and maintenance of member, provider, claims, and enrollment data into Aetna/CVS Health systems. This role supports smooth healthcare operations by ensuring data integrity, HIPAA compliance, and timely processing.

Accurately enter and update member enrollment, demographic changes, provider contracts, and claims information into proprietary systems (Facets, QNXT, Salesforce Health Cloud, etc.)
Verify data accuracy by cross-referencing source documents (paper forms, faxes, emails, portal uploads)
Scan, index, and route incoming documents using document management tools
Identify and correct data discrepancies or escalate complex issues to supervisors
Meet or exceed daily productivity and quality standards (typically 150–300 records/day with 98%+ accuracy)
Process time-sensitive updates during Medicare AEP/OEP and employer open enrollment periods
Maintain strict confidentiality of Protected Health Information (PHI) in compliance with HIPAA
Perform basic data cleanup and deduplication tasks
Assist with mailroom sorting and fax queue monitoring when needed

Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Day Care Services

Aetna is one of the most established and innovative names in American healthcare, now supercharged by being part of the CVS Health ecosystem—one of the few companies that touches nearly every part of a person’s healthcare journey.