Customer Support Job

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Health/Dental Benefits, Retirement Benefits, Flex Time, Tuition Reimbursement, Transportation Subsidies

PHH is a group with extensive experience and solidity in the real estate and hospitality sector, and we have a portfolio of developments that denote the group's experience and solidity. Since our creation, we have developed more than 10 million square meters built in the industrial, housing, commercial, and hospitality categories. We are the only developer in Mexico, vertically integrated, with capacity to source, develop, build, and manage a diverse portfolio of assets.