Customer Support Entry Level Remote Job
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Employer: Thomas Dunavan
SpiderID: 14219451
Location: New York, New York
Posted: 8/5/2026
Wage: $24
Priority Review Date: 11/3/2026
Job Code / NOC / SOC:
Category: Customer Service/Technical Support
Job Description:
About the Position
We are seeking a motivated and customer-focused Customer Support Representative to join our team. This entry-level remote position is ideal for individuals who enjoy helping others, solving problems, and providing excellent customer experiences.
The Customer Support Representative will assist customers by answering questions, resolving basic issues, providing product or service information, and ensuring each customer receives friendly and professional support. This is a great opportunity for someone looking to begin a career in customer service with training and growth opportunities available.
Responsibilities
* Respond to customer questions through email, chat, and other support channels.
* Provide accurate information about products, services, and account-related inquiries.
* Assist customers with troubleshooting and resolving common issues.
* Document customer interactions and update records when needed.
* Escalate complex concerns to the appropriate team members.
* Maintain a positive, professional, and helpful attitude with every interaction.
* Follow company procedures and customer service guidelines.
* Work independently while meeting performance and quality goals.
Qualifications
* High school diploma or equivalent preferred.
* Strong written and verbal communication skills.
* Comfortable using computers and online communication tools.
* Ability to learn new software and systems quickly.
* Strong problem-solving skills and attention to detail.
* Reliable internet connection and ability to work independently.
* Previous customer service experience is a plus but not required.
Schedule & Compensation
* Entry-level position
* Remote work opportunity
* Flexible scheduling options may be available
* Competitive hourly pay: **$18–$24 per hour**, depending on experience
Benefits
* Paid training
* Career growth opportunities
* Flexible work environment
* Supportive team culture
* Employee benefits available where applicable
If you are dependable, enjoy helping people, and are looking for an opportunity to build valuable customer service skills, we encourage you to apply. https://pressreleasefiles.com
We are seeking a motivated and customer-focused Customer Support Representative to join our team. This entry-level remote position is ideal for individuals who enjoy helping others, solving problems, and providing excellent customer experiences.
The Customer Support Representative will assist customers by answering questions, resolving basic issues, providing product or service information, and ensuring each customer receives friendly and professional support. This is a great opportunity for someone looking to begin a career in customer service with training and growth opportunities available.
Responsibilities
* Respond to customer questions through email, chat, and other support channels.
* Provide accurate information about products, services, and account-related inquiries.
* Assist customers with troubleshooting and resolving common issues.
* Document customer interactions and update records when needed.
* Escalate complex concerns to the appropriate team members.
* Maintain a positive, professional, and helpful attitude with every interaction.
* Follow company procedures and customer service guidelines.
* Work independently while meeting performance and quality goals.
Qualifications
* High school diploma or equivalent preferred.
* Strong written and verbal communication skills.
* Comfortable using computers and online communication tools.
* Ability to learn new software and systems quickly.
* Strong problem-solving skills and attention to detail.
* Reliable internet connection and ability to work independently.
* Previous customer service experience is a plus but not required.
Schedule & Compensation
* Entry-level position
* Remote work opportunity
* Flexible scheduling options may be available
* Competitive hourly pay: **$18–$24 per hour**, depending on experience
Benefits
* Paid training
* Career growth opportunities
* Flexible work environment
* Supportive team culture
* Employee benefits available where applicable
If you are dependable, enjoy helping people, and are looking for an opportunity to build valuable customer service skills, we encourage you to apply. https://pressreleasefiles.com
Contact Information:
| Contact Name: Thomas Dunavan | Type: Recruiter |
| Company: Press Release Files | |
| Web Site: https://pressreleasefiles.com | |