Customer Success and Partnership Coordinator Job

- Communicate with potential customers, users, and business partners;
- Support early customer onboarding and follow-up activities;
- Collect and organize feedback from customers or pilot users;
- Assist with partnership outreach and relationship management;
- Maintain records of customer communication and business development progress;
- Support the preparation of client-facing materials and presentations;
- Coordinate meetings with potential partners, advisors, suppliers, or commercial contacts.

- Diploma or bachelor’s degree in business, communications, marketing, customer relations, or a related field;
- Experience in customer service, account coordination, business development, or partnership support;
- Strong interpersonal and communication skills;
- Ability to manage follow-ups and maintain organized records;
- Professional attitude when communicating with customers, partners, and stakeholders;
- Ability to collect feedback and summarize customer needs;
- Experience in a start-up, technology, or service-based business would be considered an asset.

FrozFX is an innovative digital platform dedicated to offering high-quality frozen foods to businesses around the clock. With a commitment to sustainability and a passion for innovation, our platform provides a convenient and efficient solution for business looking to purchase frozen foods online.