Customer Service Representative Job

We are seeking a friendly, detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for supporting customers by providing accurate information, resolving issues efficiently, and delivering an exceptional service experience. The ideal candidate is a strong communicator who enjoys problem-solving and takes pride in helping others.

Qualifications

High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)

Previous customer service experience is a plus

Excellent verbal and written communication skills

Strong active listening and problem-solving abilities

Comfortable learning and using customer support software and CRM tools

Ability to multitask, stay organized, and work in a fast-paced environment

Positive attitude and a genuine desire to help customers

Ability to work flexible hours, including evenings or weekends if required

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Tuition Reimbursement

Game Day Sports Tours offers high quality packaged tours to major sporting events across the country, giving travelers an unforgettable experience.