Customer Service Rep (CSR) Job

Gould Intelligent (an Arizona company) is seeking a Customer Service Rep (CSR) for a long term contract position. Work will be hybrid with onsite in downtown Phoenix, AZ. Pay is $18/hr.

Candidate will be providing customer service to taxpayers and assisting them with filing, refund issues, billing issues, and tax policies and procedures. Customers are assisted through live chat, office walk-ins, correspondence, phone calls, and emails. Candidate must have a high school diploma or equivalent and basic office and computer skills. Must have either a strong customer service background or experience working with taxes.

Must be eligible to work on a W2 basis for any U.S. employer without sponsorship (no 3rd parties or corp to corp), currently reside in the Phoenix metro area, be able to start with 2 weeks’ notice, and be able to pass relevant background check. Email Word version of resume to [email protected] and reference #AZ 12898. Include current location. Resumes without location information will not be considered.

Gould Intelligent is an Information Technology and Administrative Staffing Agency with 23 years experience in Phoenix, Arizona. Gould also provides IT Consulting and Programming Services.