Customer Service Clerk Job

Languages
English

Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
7 months to less than 1 year

Hybrid
Work must be completed both in person and remotely.

Work setting
Relocation costs not covered by employer
Private sector
Business
Responsibilities
Tasks
Develop communication strategies
Implement communication strategies and programs
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Perform general office duties
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Experience and specialization
Computer and technology knowledge
Internet
MS Excel
MS Windows
MS Word
MS Office
Spreadsheet
Google Drive
Area of specialization
Customs services
Additional information
Security and safety
Criminal record check
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Repetitive tasks
Walking
Own tools/equipment
Internet access
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player
Initiative
Judgement
Ability to multitask
Dependability
Honesty
Quick learner
Benefits
Health benefits
Dental plan
Disability benefits
Health care plan
Vision care benefits
Financial benefits
Group insurance benefits
Life insurance
Registered Retirement Savings Plan (RRSP)
Other benefits
Deferred Profit Sharing Plan (DPSP)
Free parking available
Learning/training paid by employer
On-site amenities
Other benefits
Paid time off (volunteering or personal days)
Team building opportunities
Parking available
Wellness program