customer service agent Job

Overview
Languages
English

Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
1 to less than 7 months

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
Willing to relocate
Retail/wholesale establishment/distribution centre
Transportation
Responsibilities
Tasks
Develop all kinds of events for publicity, fundraising and information purposes
Develop communication strategies
Answer written and oral inquiries
Arrange for billing for services
Arrange for refunds and credits
Issue receipts and other forms
Maintain records and statistics
Receive and log complaints
Receive payments
Sell merchandise
Experience and specialization
Computer and technology knowledge
MS Outlook
MS Word
Additional information
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Tight deadlines
Work under pressure
Bending, crouching, kneeling
Hand-eye co-ordination
Handling heavy loads
Physically demanding
Repetitive tasks
Standing for extended periods
Walking
Personal suitability
Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Reliability
Team player
Ability to multitask
Dependability
Quick learner