Client Success Director Job

Hi,

This is Ankita senior recruiter from Clavis technologies. We are looking for Client Success Director with our direct client in location New York City, NY and Boston, MA. Please share your resume if you are interested in this job opportunity.

Client Success Director – Healthcare & Life Sciences (AI & Analytics)
Location: New York City, NY, Boston, MA
Duration: Full Time

Job Description:
We are seeking an experienced and strategic Client Success Director to drive consulting and delivery excellence for Fortune 50 pharmaceutical clients. This role will be responsible for managing large-scale AI and GenAI transformation programs, strengthening executive client relationships, and driving significant revenue growth within the Healthcare & Life Sciences (HLS) practice.

The ideal candidate will bring deep expertise in healthcare analytics, AI-led transformation, enterprise consulting, and stakeholder management, along with a proven ability to scale strategic client partnerships in complex enterprise environments.

Required Qualifications
• 20+ years of experience delivering and growing analytics and AI programs for Fortune 500 life

sciences clients

• 10+ years of consulting experience in healthcare and life sciences

• 10+ years leading AI initiatives, including GenAI, for large enterprise clients

• Strong understanding of cloud platforms (AWS, Azure, or GCP) and enterprise AI delivery

• Proven commercial judgment with the ability to connect client challenges to business outcomes

• Experience engaging senior executives (CIO, SVP, VP) in strategic discussions

• Demonstrated ability to lead large, cross-functional teams through influence

• Comfortable operating in ambiguous, fast-moving environments

• Strong written and verbal communication skills

• Hands-on experience with proposals and executive-level client presentations

• Willingness to take ownership, learn from mistakes, and contribute beyond defined responsibilities.

Thanks& Regards,
Ankita

Clavis Technologies is a software development company that aims at streamlining workflows and creating efficiencies with automation and software solutions in more ways than one. Handling diverse needs of our clients, simplifying processes, ensuring productivity gains by leveraging our knowledge of digitization. We believe that an organization is as experienced as its people, and we are a proud organization boasting to have the best lot of people associated with us. With years of hands-on experience, we understand the complexities of new age platforms including the iPad, iPhone, Android and Windows mobile devices. Along with that, investment in Clavis Labs that works on emerging technologies including AI/ML, Chatbots, IoT and AR has kept us ahead of the competition.