Cash Services Manager Job

Position Summary
The Cash Services Manager is responsible for overseeing the operations of the Cashiering and Cash Management departments. This includes the posting and reconciliation of incoming funds, oversight of wire transfers and disbursements, and ensuring compliance with investor and company guidelines, including Sarbanes-Oxley (SOX).

The ideal candidate will bring strong leadership, analytical, and process management skills, with proven experience in MSP or other loan servicing platforms. The role directly oversees two department supervisors and a team of 10+ associates.

Essential Duties and Responsibilities
The duties listed below are representative of the knowledge, skill, and/or ability required.
Ensure that all Cashiering and Cash Management functions comply with investor and company guidelines
Oversee timely posting and deposit of all funds received internally and externally
Manage the processing of wire transfers and check disbursements
Ensure timely reconciliation of all cash accounts and resolution of reconciling items
Maintain and manage vendor relationships (e.g., lockbox services)
Apply consistent internal controls to prevent fraud and misallocation of funds
Ensure compliance with SOX and general audit risk assessments
Interface with internal departments to resolve issues and ensure client satisfaction
Provide strong leadership to department supervisors and staff, delivering coaching and performance feedback
Recommend salary and personnel actions for department employees
Perform other duties as assigned

Supervisory Responsibilities
Directly supervises 2 department supervisors

Departments: Cashiering and Cash Management
Supervises team of 10+ indirect reports through subordinate supervisors
No direct reports outside of the supervisory staff

Education and Experience
Master’s degree (M.A.) or equivalent experience
4–10 years of related experience in loan servicing, finance, or similar field
Strong familiarity with MSP, Mortgage Servicing systems, or comparable platforms

Required Skills and Qualifications
Strong leadership and people management skills
Excellent analytical, organizational, and problem-solving abilities
High attention to detail and accuracy in cash and reconciliation processes
Effective verbal and written communication
Strong process and compliance mindset
Ability to collaborate cross-functionally and manage internal/external relationships
Willingness to work overtime, including evenings and weekends, as needed

Computer Skills
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with MSP or other mortgage servicing systems required
Familiarity with internet and AP software preferred

Language Skills
Ability to read, analyze, and interpret financial reports, legal documents, and technical publications
Capable of drafting business correspondence, policies, and reports
Able to present information clearly to senior leadership and external stakeholders

Mathematical Skills
Ability to apply statistical reasoning and financial calculations (e.g., reconciliations, ratios, percentages)
Practical application of geometry and probability helpful

Reasoning Ability
Ability to define problems, collect and analyze data, and draw sound conclusions
Comfortable interpreting technical and abstract information in various formats

Physical & Work Environment
Work setting: Business office with moderate noise (e.g., computers, printers)
Physical requirements: Sitting, typing, talking, and using hands regularly; occasional walking and climbing. Must be able to lift up to 25 pounds occasionally
Vision requirements: Close vision (20 inches or less)

4–10 years of related experience in loan servicing, finance, or similar field

Strong familiarity with MSP, Mortgage Servicing systems, or comparable platforms

If interested, kindly send your most updated resume to [email protected]

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.