Business Unit Leader Job

Main Duties and Responsibilities:

• Accountable for all aspects of the business of the units


• Drives positive relationships with all customers of the business units


• Demonstrates financial acumen by ensuring budgets are created accurately, communicated out, responsibility aligned and budget delivered


• Actively researches and understands the local business arena, local culture and understands where the unit sits within the local framework, adapting where necessary


• Monitors, reviews, guides direct reports to work together as a high performing team


• Continually develops and improves the skills of the employees by working with HR, Learning & Development and by mentoring and coaching the management team


• Takes full ownership to lead compliance adherence of the units to all regulatory, customer and internal policies and procedures


• Identifies root causes of any situation which occurs and creates a robust action plan to work through to a robust solution


• Justifies proposals/business cases for expenditure to improve the overall business unit


• Identifies, and leads where appropriate, continuous and process improvement initiatives that drive the units forward


• Works with the HR Business Partner for salary review processes, ensuring to balance engagement, reward and cost effectiveness and keep competitive advantage


• Constantly monitors recruitment to ensure that the units have the right people in the right place at the right time


• Puts into practice operational policies and decisions that come from the Executive Management Team, maintaining alignment with company and divisional policy and procedures


• Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI (Preventive Controls Qualified Individual) according to company policy.


• Completes all company required training including but not limited to ServSafe Sanitation Manager Certification.
  
  
  

Qualifications

Education:

• Bachelor's degree in business administration or related field required

Work Experience:

• Successful track record as a General Manager in airline catering required.


• Minimum 15 years of management experience in in-flight catering or food manufacturing environment required.


• Demonstrated experience with managing financials with budget responsibility for a single operating unit required, multiple operating units preferred.


• Demonstrated knowledge of Lean manufacturing principles and/or six sigma and continuous improvement methodologies preferred.


• Proven experience successfully managing a team of supervisors and managers for a single operating unit required, multiple operating units preferred.


• Previous customer service and/or account management experience required.


• Strong track record of innovation and making changes to the operation to further improve the work environment and unit performance


• Labor relations experience is required

Technical Skills: (Certification, Licenses and Registration)

• Must have strong and effective leadership skills


• Must be comfortable with all levels of employees and have the ability to drive positive program change.


• Must be a Team builder with the ability to lead and motivate a diverse management and hourly staff


• Excellent problem-solving skills, planning and scheduling capabilities managing multiple account requirements


• Ability to effectively manage multiple operations while maintaining compliance in a heavy regulated environment e.g. FDA, HACCP and security


• Advanced Microsoft office tool skills (excel, word)


• Knowledge of quality auditing, inspection methods


• Detail oriented and excellent project management skills


• Strong organizational skills, able to prioritize responsibilities and multi-task


• Change Agent


• Able to obtain an AOA badge and customs seal.

Language / Communication Skills:

• Strong interpersonal skills and the ability to interact effectively with multiple departments and customers


• Excellent written and oral communication skills.

Job Dimensions

Geographic Responsibility: Hub BU

Type of Employment: Full-time

Travel %: Up to 25% as required to attend management or leadership team meetings

Exemption Classification: Exempt

Internal Relationships: all levels of employees

External Relationships: customers, suppliers, government agencies

Work Environment / Requirements of the Job: production kitchen facility (there may be physical discomfort due to temperature and noise)

Budget / Revenue Responsibility: (Local Currency): $60+ million

Organization Structure

Direct Line Manager (Title): VP, Ops, Hub BUs

Dotted Line Manager (Title, if applicable): N/A

Number of Direct Reports: minimum 6-8

Number of Dotted Line Reports: minimum 3

Estimated Total Size of Team: 700+