Business Services Officer Job
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Employer: Canwing Travel Ltd.
SpiderID: 13752722
Location: Milton, Ontario
Posted: 5/22/2024
Wage:
Priority Review Date: 8/20/2024
Job Code / NOC / SOC:
Category: Service Occupations
Job Description:
Canwing Travel Ltd. is looking for a full-time Business Services Officer to join our rapidly growing team to support our business development.
Main Responsibilities
• Develop and implement administrative policies, procedures, and service standards in conjunction with management.
• Develops and standardizes procedures, work standards, and internal controls to improve and continuously monitor the efficiency and effectiveness of administrative operations, programs, and service delivery methods and procedures; assesses and monitors workload and administrative and support systems.
• Resolve customer complaints, answer customers' questions, and ensure all customers’ concerns are addressed in a timely manner.
• Establish work schedules and assignments for staff and ensure procedures are followed and deadlines are met.
• Co-ordinate customer services, such as greeting customers, answering customer inquiries, and providing customer accommodation and special support.
• Assist in the preparation of operating budget and maintain inventory and budgetary controls.
• Completes all licensing, financial, and reports in an accurate and timely manner and critical incident reports within 24 hours.
• Assist in the rebuilding and maintenance of Canwing Travel’s website.
• Prepare written material such as reports, briefs, website content.
• Conduct online marketing, E-commerce, and website promotions.
• Perform other job duties as required or assigned.
Education and Experience
• Completion of college; bachelor’s degree will be an asset.
• Minimum one (1) year of administration, project coordination or related experience
• Experience of digital marketing will be an asset.
• Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion.
Language: Fluency in written and verbal English
Job Type: Full-time
Salary: $28.50 per hour
Work Hours: 30 hours per week
Location: 900 Zelinsky Cres, Milton ON L9T 0L5
If you are interested in this position, please send your resume and cover letter to [email protected].
Main Responsibilities
• Develop and implement administrative policies, procedures, and service standards in conjunction with management.
• Develops and standardizes procedures, work standards, and internal controls to improve and continuously monitor the efficiency and effectiveness of administrative operations, programs, and service delivery methods and procedures; assesses and monitors workload and administrative and support systems.
• Resolve customer complaints, answer customers' questions, and ensure all customers’ concerns are addressed in a timely manner.
• Establish work schedules and assignments for staff and ensure procedures are followed and deadlines are met.
• Co-ordinate customer services, such as greeting customers, answering customer inquiries, and providing customer accommodation and special support.
• Assist in the preparation of operating budget and maintain inventory and budgetary controls.
• Completes all licensing, financial, and reports in an accurate and timely manner and critical incident reports within 24 hours.
• Assist in the rebuilding and maintenance of Canwing Travel’s website.
• Prepare written material such as reports, briefs, website content.
• Conduct online marketing, E-commerce, and website promotions.
• Perform other job duties as required or assigned.
Education and Experience
• Completion of college; bachelor’s degree will be an asset.
• Minimum one (1) year of administration, project coordination or related experience
• Experience of digital marketing will be an asset.
• Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion.
Language: Fluency in written and verbal English
Job Type: Full-time
Salary: $28.50 per hour
Work Hours: 30 hours per week
Location: 900 Zelinsky Cres, Milton ON L9T 0L5
If you are interested in this position, please send your resume and cover letter to [email protected].
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience: 1
Education:
Travel:
Vacation:
Contact Information:
| Contact Name: Peter Liu | Type: Employer |
| Company: Canwing Travel Ltd. |