Business Services Officer Job
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Employer: Yes Rider Inc.
SpiderID: 13892132
Location: Concord, Ontario
Posted: 11/22/2024
Wage:
Priority Review Date: 2/20/2025
Job Code / NOC / SOC:
Category: Business/Management
Job Description:
Yes Rider Inc. is looking for a full-time Business Services Officer to join our rapidly growing team to support our business development.
Main Responsibilities
• Develop and implement administrative policies, procedures, and service standards in conjunction with management.
• Develops and standardizes procedures, work standards, and internal controls to improve and continuously monitor the efficiency and effectiveness of administrative operations, programs, and service delivery methods and procedures; assesses and monitors workload and administrative and support systems.
• Liaise with dealers, clients, and internal teams to ensure efficient coordination of daily operations, supporting smooth workflow between various stakeholders.
• Resolve customer complaints, answer customers' questions, and ensure all customers’ concerns are addressed in a timely manner.
• Establish work schedules and assignments for staff and ensure procedures are followed and deadlines are met.
• Manage correspondence and resolve client and dealer issues, addressing complaints, troubleshooting problems, and maintaining a high level of service to ensure satisfaction and loyalty.
• Assist in reconciling financial discrepancies, including handling dealer payments, liaising with the accounting department for order adjustments, and supporting the resolution of financial or logistical issues.
• Assist in the preparation of operating budget and maintain inventory and budgetary controls.
• Perform other job duties as required or assigned.
Education and Experience
• Completion of college; bachelor’s degree will be an asset.
• Minimum one (1) year of administration, project coordination or related experience
• Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion.
Language: Fluency in written and verbal English
Job Type: Full-time
Salary: $34.50 per hour
Work Hours: 30 hours per week
Location: 1750 Steeles Avenue West suite 15, Concord ON L4K 2L7
If you are interested in this position, please send your resume and cover letter to [email protected].
Main Responsibilities
• Develop and implement administrative policies, procedures, and service standards in conjunction with management.
• Develops and standardizes procedures, work standards, and internal controls to improve and continuously monitor the efficiency and effectiveness of administrative operations, programs, and service delivery methods and procedures; assesses and monitors workload and administrative and support systems.
• Liaise with dealers, clients, and internal teams to ensure efficient coordination of daily operations, supporting smooth workflow between various stakeholders.
• Resolve customer complaints, answer customers' questions, and ensure all customers’ concerns are addressed in a timely manner.
• Establish work schedules and assignments for staff and ensure procedures are followed and deadlines are met.
• Manage correspondence and resolve client and dealer issues, addressing complaints, troubleshooting problems, and maintaining a high level of service to ensure satisfaction and loyalty.
• Assist in reconciling financial discrepancies, including handling dealer payments, liaising with the accounting department for order adjustments, and supporting the resolution of financial or logistical issues.
• Assist in the preparation of operating budget and maintain inventory and budgetary controls.
• Perform other job duties as required or assigned.
Education and Experience
• Completion of college; bachelor’s degree will be an asset.
• Minimum one (1) year of administration, project coordination or related experience
• Ability to learn quickly, perform multiple tasks and organize work in a systematic and efficient fashion.
Language: Fluency in written and verbal English
Job Type: Full-time
Salary: $34.50 per hour
Work Hours: 30 hours per week
Location: 1750 Steeles Avenue West suite 15, Concord ON L4K 2L7
If you are interested in this position, please send your resume and cover letter to [email protected].
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Experience: 1
Education:
Travel:
Vacation:
Contact Information:
| Contact Name: Steve Kao | Type: Employer |
| Company: Yes Rider Inc. |