Business Process Analyst Job

Company: Global Variable Inc.

Position: Business Process Analyst

Duration/Type: Permanent/Full Time

Reporting Location: 21 King Street West, 5th Floor, Hamilton, Ontario, L8P 4W7

Salary offered: $45.00 per hour–The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions.

Vacation: 4% of the gross salary

Hours of Work: 32-40 Hours a week; overtime rate (X1.5) applicable after 44 hours of work per week

Essential Functions / Major Responsibilities

• Collaborate with clients to identify and understand their requirements for information systems and applications.
• Engage with key stakeholders, including real estate agents, brokers, and developers, to gather insights and feedback.
• Document technical requirements to ensure alignment of products, processes, and solutions with business needs.
• Analyze and document current business processes and workflows within the real estate domain.
• Create detailed documentation including process maps, requirements specifications, and user guides.
• Design, develop, and implement business solutions for information systems.
• Ensure that applications meet the needs of real estate professionals and support the sales management lifecycle.
• Conduct reviews to assess quality assurance practices, software products, and information systems.
• Perform tests to ensure quality, detect defects, and verify that solutions meet business requirements.
• Perform pumping tests to evaluate well performance, where applicable.
• Perform market analysis to identify potential gaps and opportunities in the market.
• Provide inputs to the product backlog based on market research and client feedback.
• Actively participate in developing the product strategy based on client feedback.
• Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
• Work with cross-functional teams to ensure the timely delivery of products.
• Continuously refine and prioritize the product backlog in collaboration with stakeholders.
• Conduct training sessions and workshops to educate users on new processes and application functionalities.
• Present software products/projects to clients and conduct workshop sessions.
• Provide strategic advice on information systems, including policy development, management strategies, and service delivery enhancements.
• Identify areas for improvement in business processes and recommend solutions to enhance efficiency and effectiveness.

Apply by emailing to:
[email protected]

Experience:
• 1-2 years experience with real estate domain with in-depth knowledge in real estate product and sales management.
• Familiarity with CRM systems (Salesforce, Siebel) and other real estate technologies.
• Experience using project management tools such as JIRA or Trello.

Technical Skills
• Proven experience as a Business Process Analyst, preferably in the real estate industry.
• Strong understanding of real estate sales management lifecycle and processes.
• Experience in Agile methodologies and working in Agile development team.
• Proficiency in process mapping and documentation tools.
• Knowledge of project management tools such as JIRA or Trello.

Education
• A college level diploma or bachelor’s degree in business administration or relevant work experience.