Business Analysis Senior Job

Looking for a chance to do meaningful work that touches millions? Come join the hardest working, nonprofit health plan in California and help us shape the future of health care. Blue Shield of California is focused on transforming health care by making it more accessible, affordable and customer-centric. Being a mission-driven organization means we do much more than serve our 3.5 million members: we were the first health plan in the nation to limit our annual net income to 2 percent of revenue and return the difference to our customers and the community, and since 2005 we have contributed more than million to the Blue Shield of California Foundation to improve community health and end domestic violence. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution.


We're hiring smart thinkers and doers who want to work for a leader and innovator in the challenging, ever-changing healthcare space. Come and help us make health care better for everyone.



Description:

• Provides analytical support through the analysis and interpretation of data in support of business operations.

• Identifies opportunities for improvements and works cross-functionally to develop business requirements and solutions to increase operational efficiency.

• Organizes and facilitates cross-functional operational process improvement efforts and capability enhancements.

• Diagrams and evaluates existing processes.

• Provides analytical support to multiple projects, establishing plans and timelines and coordinating on projects with internal and external resources.

• May be called upon to create presentations to various levels of management. Provides complex analytical support through the analysis and interpretation of data in support of cross-functional business operations.

• Measures performance against process requirements.

• Aligns improvement to performance shortfalls to identify opportunities, disconnects, system fixes for end to end process efficiencies.

• Facilitates annual operating plans, capital budgets and forecasts, and builds business cases for new business initiatives (cost/benefit analysis).

• Develops, prepares and analyzes reports with complex analysis and data for management review, and presents to various levels of management.

• Analyzes actual results against plan and forecast and recommends interventions where appropriate and notifies management of issues and problems requiring immediate attention.

• Ability to tell a story with the data and connect the dots between operational activity and resulting performance.

Qualifications:



Bachelor's degree; Master's degree preferred. 4-7 years' experience with a Bachelor's, or equivalent combination; 2-5 years' experience with a Master's degree.

• Advanced knowledge of automated systems in a production/operations environment.

• Ability to identify, analyze, and resolve cross-functional problems related to business operations utilizing statistical analysis methodology.

• Advanced knowledge of and ability to perform analyses such as GAP, process mapping, root-cause, risk, and requirements data gathering.

• Advanced knowledge of PC and related software applications.

• Highly skilled in interpersonal and verbal/written communications, presentations, math, analytical and problem-solving, use of analytical tools (e.g., MiniTab, Excel graphs).