Bilingual Telephone Interviewer, Mandarin or Cantonese Job

Bilingual Mandarin or Cantonese Telephone Interviewer

Remote in Texas | $20.00 per hour | Part Time

E.T.C. Employment Training Center is a Houston staffing agency that connects qualified professionals with employers across Texas. We focus on clear communication, responsive support, and thoughtful job matching, giving you professional hiring experience from application through placement.

Our client has built a respected reputation in the market research industry by helping major companies and organizations collect dependable survey data and make informed decisions.

We are currently recruiting Bilingual Telephone Interviewers for a remote market research project.

You must reside in Texas and speak English plus either Mandarin or Cantonese fluently.

Position Details

Pay rate: $20.00 per hour
Hours: 18 to 40 hours per week
Employment status: Part time, nonexempt
Location: Remote within Texas
Project duration: Expected to continue through November 2026
Continued employment may be available for top performers

Responsibilities

Make outbound research calls to potential survey respondents
Read survey questions exactly as written
Communicate clearly and professionally
Record multiple choice and open-ended responses accurately
Follow calling procedures and quality requirements for each project

Required Qualifications

Fluent in English and either Mandarin or Cantonese
Ability to speak and read the applicable language fluently
Mandarin applicants must read Traditional Chinese characters
Clear listening and verbal communication skills
Basic computer, keyboard, mouse, and internet skills
Ability to remain focused while seated for extended periods
Dependable attendance and availability for an assigned schedule
Authorization to work in the United States
Current Texas residency

Home Equipment Requirements

Windows 11 computer
Chromebooks, Apple computers, and Mac operating systems cannot be used
High speed internet, with a wired LAN connection preferred
Hotspots and public or shared internet connections cannot be used
Headset with a noise canceling microphone
Quiet and private workspace without interruptions
Ability to download a VPN, authentication tools, and required work software

Schedule

Available shifts include:

Day shift: 11:00 AM to 4:00 PM Central Time
Evening shift: 4:00 PM to 11:00 PM Central Time
Saturday: 10:00 AM to 6:00 PM Central Time
Sunday: 1:00 PM to 9:00 PM Central Time

You must work at least one weekend shift each week. Weeknight and weekend availability is preferred. Schedules depend on business needs and your availability.

Preferred Experience

Telephone survey, polling, interviewing, or market research experience
One year of experience in a similar role
Microsoft Office knowledge
Bilingual reading, speaking, and writing proficiency

Interview Process

Virtual interviews take approximately 45 minutes and require an on camera Microsoft Teams meeting. The process includes basic interview questions, a typing assessment, a reading assessment, and a bilingual language assessment.

Employment remains contingent upon successful completion of a background check, where permitted by law.

Benefits

Flexible scheduling within established operating hours
Affordable health benefits for eligible employees
Employee incentive and prize programs
Potential advancement opportunities

E.T.C. Employment Training Center provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by law.

E.T.C is an E-Verify Employer