Automotive Technician Team Lead - Land Rover San Diego Job

Jaguar Land Rover San Diego has an outstanding opportunity for a Technician Team Lead to join their team!

Pay Range: $40-$50/flat rate

What will you do?

• Supervise, mentor and assist with the development of technicians in the workshop

• Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians

• Serve as a liaison between the Service Manager, Diagnostic Specialist, Service Advisors, Parts personnel, Technicians, Warranty Administration and clients

• Maintain close contact with Shop Foreman to support personnel

• Ensure quality control inspections and road tests are completed as applicable post repairs

• Ensure adhesion to warranty policies and procedures

• Perform all other duties and special projects as assigned

• Assign jobs according to technician/team skillset and workload requirements

• Manage team goals, metrics, KPI's, work volume

• Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department

• Assist with employee evaluations and goal setting

*This is a productive Team Lead position

What are we looking for?

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.

• Excellent organizational skills and attention to detail

• Excellent time management skills, with a proven ability to meet deadlines

• Strong leadership skills:

  • Keeps people and purpose front and center as they make daily decisions

  • Understands how team’s work ties in with the organization’s vision and purpose

  • Follows efforts through to completion

• Adjusts quickly to new or changing work environment

• Excellent interpersonal and customer service skills.

• Has some authority for personnel actions

Qualifications:

• Must be Master Certified.

• Experienced in service principles, concepts and service department operations

• Reviewing and improving processes, methods, and tools to increase efficiency and accuracy

• Current ASE Certifications

• Valid Driver’s License with a clean record

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