Assistant Service Advisor - Lincoln Job

Holman Lincoln has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family!

Job Duties:

• Welcome customers and ensure they receive prompt, courteous and effective service

• Interact with customers via phone or in person to determine service needs and prioritize required services

• Use a consultative approach to educate customers on services and products

• Serve as a liaison between technicians and customers

• Provide administrative support to Service Advisors

• Follow up with all service customers when their assigned advisor is absent

• Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor

• Complete and maintain all company and dealer training requirements for the advisor position

Education and/or Training:

• High School Diploma or equivalent

• Excellent written and verbal communication skills and ability to work within a team

• Valid driver’s license and a good driving record

Relevant Work Experience:

• 2+ years’ experience in administrative services or related fields

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