Assistant Manager Job

Position: Assistant Manager
Working Hours: 40hrs per week, 5 days a week
Wage: $37.00~$39.00 per hour (depends on experience)
Vacancy: 1
Benefits: 4% of vacation fee / Group Insurance Benefits after 6 months / Birthday Cake
Job Type: Full-time, Permanent
Address: 2611 W. 16th Avenue Vancouver BC V6K 3C2

Main duties:

• Assist the Bakery Shop Manager in overseeing daily operations of the bakery
• Supervise and support bakery staff, including scheduling, training, and performance monitoring
• Ensure excellent customer service by handling inquiries, feedback, and complaints professionally
• Monitor product quality, freshness, and presentation to meet company standards
• Assist with inventory control, including ordering supplies, receiving deliveries, and minimizing waste
• Help manage opening and closing procedures, cash handling, and daily sales reconciliation
• Ensure compliance with food safety, hygiene, and workplace health and safety regulations
• Coordinate workflow between front-of-house and production teams to ensure smooth operations
• Support hiring processes, onboarding, and staff development
• Assist in implementing promotions, pricing updates, and merchandising strategies
• Step in as acting manager in the absence of the Bakery Shop Manager
• Maintain a clean, organized, and welcoming work environment

Employment Requirements:

• Completion of a college or other program related to hospitality, or food and beverage service management is usually required
• Several years of experience in the food service sector, including supervisory experience, are required
• Demonstrates strong organizational skills with the ability to manage multiple tasks and projects concurrently
• Exhibits sound judgment and effective decision-making when developing products and communicating with team members
• Proven ability to perform efficiently in a fast-paced environment while maintaining priorities and high-performance standards
• Flexible availability, including weekends and holidays
• Possesses excellent interpersonal, communication, and presentation skills

Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.

Interested candidates should send a cover letter and resume to [email protected] with “Assistant Manager” in the subject line.

For the past three decades, Sweet Obsession has held the esteemed position of being Vancouver's premier independent cake shop. Our commitment to using only the finest ingredients, including real butter, sets us apart from others, as we refrain from using any fillers, stabilizers, or preservatives in our products. We are looking for an experienced individual to join our team as a Baker.