Assistant Manager - Retail Job

We are looking for a motivated and experienced Assistant Manager - Retail to oversee the daily operations of our retail location in Vancouver, BC. The ideal candidate will have strong leadership skills, retail management experience, and the ability to manage staff, control operations, monitor sales performance, and ensure excellent customer service.

Job type: Full time (30-35 hours/week)
Hourly wage: $44.75/hour
Work location: 6133 University Blvd Vancouver BC V6T 1Z1
Start date: As soon as possible
Job openings: 1 (One)

Language requirements: English
Education requirements: Completion of Bachelor's degree or equivalent work experience
Work experience: Minimum 1 year to less than 2 years of relevant work experience

Job Duties & Responsibilities:

- Direct, control, and evaluate the daily operations of the retail store to ensure smooth workflow, sales performance, and customer service standards.
- Manage store staff by assigning duties, setting work schedules, monitoring performance, and ensuring employees follow company policies and procedures.
- Review market trends, customer demand, sales performance, and competitors’ activities to identify business opportunities and improve store sales.
- Determine the range of products, merchandise, and services to be offered based on customer needs, sales trends, and business goals.
- Locate, select, and purchase merchandise for resale while maintaining proper stock levels and product availability.
- Develop and implement marketing and promotional strategies to attract customers, increase sales, and support business growth.
- Plan store budgets, monitor revenues and expenses, and take steps to control costs and improve profitability.
- Assess staffing needs, recruit and hire suitable employees, and provide training and supervision to ensure effective store operations.
- Resolve customer complaints, staff concerns, supply shortages, and other operational issues in a timely and professional manner.
- Conduct employee performance reviews, provide feedback, and support staff development to maintain a productive workplace.

Required Skills:

Strong leadership and team management skills.
Excellent customer service and communication abilities.
Ability to analyze sales trends and market conditions.
Strong organizational and problem-solving skills.
Ability to manage budgets, revenues, and expenses.
Experience in staff supervision, recruitment, and performance management.
Ability to work in a fast-paced retail environment.

How to Apply
By email: [email protected]

In person at: 6133 University Blvd, Vancouver, BC, V6T 1Z1
Between 11:00 AM and 03:00 PM