Appointment Setter Job

Job Description:

We are currently seeking a dependable and professional Appointment Setter to join our growing team. The ideal candidate will possess strong communication skills, a customer-first mindset, and the ability to work independently while maintaining a high level of accuracy and efficiency.

This role is vital to ensuring seamless scheduling of appointments with clients and supporting our service or sales operations. If you are proactive, organized, and eager to grow within a collaborative environment, we encourage you to apply.

Key Responsibilities:

Place outbound calls to prospective and existing clients to schedule appointments in a courteous and timely manner.
Respond to inbound calls and messages, assisting clients with appointment-related inquiries.
Accurately input and update client information and scheduling details in our CRM or internal systems.
Confirm appointments and manage rescheduling or cancellations as necessary.
Maintain detailed records of communication and scheduling activity.
Coordinate with team members and relevant departments to ensure schedule alignment and avoid conflicts.
Uphold the highest standards of professionalism and confidentiality in handling client information.

Qualifications:

Excellent verbal and written communication skills.
Strong organizational and time-management abilities.
Comfortable with phone-based customer interactions.
Basic computer literacy and data entry experience.
Previous experience in customer service, call center, or administrative roles is preferred but not required.
A positive attitude, willingness to learn, and strong attention to detail.

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave, Life and/or Disability Insurance, Flex Time

With a strong focus on community engagement and education, Chintimini Kennel Club offers training resources, supports junior handlers, and provides a welcoming environment for dog enthusiasts of all levels. Our mission is to encourage the breeding, training, and exhibiting of purebred dogs while fostering respect and compassion for all canine companions.