Application Infrastructure Engineer Job

The purpose of the Application Infrastructure Engineer position is to implement and support enterprise software systems. This requires the use of broad and comprehensive knowledge in the technologies required to support these systems while also developing and leveraging best practices.

In order to support these systems, the Application Infrastructure Engineer will participate in selecting/procuring software solutions and implementation of software system solutions, performing, scheduling, and managing maintenance and upgrades, and performing system management operations including, but not limited to, configuration, tuning, and solution resource management.

The scope of this position covers a broad range of technical expertise required to develop, administer, and maintain University Enterprise application systems. The Application Infrastructure Engineer will be responsible for participating or leading the planning, coordination and implementation of upgrades, maintenance, migrations, and integrations involving new and existing systems. They will also implement systems automation strategies, systems and application monitoring and troubleshooting, and systems performance and security analysis.

The Application Infrastructure Engineer will participate in team efforts in projects involving enterprise system application installations, upgrades, maintenance, and migrations for specialty areas. This position may also design and code software applications and scripts to support systems integration, configuration, and management. Other responsibilities include assisting in the design of systems and planning strategies to support integrations, and developing maintenance plans for large application systems.

This position may have on-call responsibilities and participate in on-call, after-hours support.

Minimum Requirements
· This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science or an equivalent amount of training and applied experience.

Professional Competencies
· Knowledge of campus-defined systems, applications, and standards.
· Ability to troubleshoot and identify software/system problems.
· General knowledge of network connectivity, integration, configuration, and protocols.
· Knowledge of software system integration concepts.
· Knowledge of client/server model, database, and web-based technologies.
· Ability to communicate effectively.
· Ability to apply consultative skills to assess user needs and communicate technology systems and solutions.
· Ability to perform systems and applications needs analysis, prepare requests for proposals, and conduct feasibility studies.
· Ability to research and evaluate the functionality of vendor software to meet user needs, assess vendor proposals, and serve as a technical/vendor liaison.
· Ability to define and set up an effective testing environment and plan.
· Ability to consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications.
· Ability to develop alternative solutions and conduct feasibility studies.
· Ability to evaluate the procurement of third-party software and troubleshoot new software installations.
· Ability to develop specifications and requirements for the optimal integration and implementation of systems and equipment.
· Ability to evaluate specifications and requirements against available systems.
· Ability to participate in the design of fully integrated systems, which may include applications, databases, networks, and related systems.
· Ability to ensure system integrity and efficiency.

Preferred Qualifications
• Experience using relational database systems, including configuring database connectivity with ODBC technology.
• Experience with application server platforms and application deployment methods.
• Experience with infrastructure management, configuration, delivery, and monitoring.
• Experience with version control management software and techniques.
• An understanding of the security issues involved in maintaining and safeguarding institutional data.
• Working experience with the .NET application framework.
• Experience with administering Windows Servers and Components.
• Working knowledge and experience configuring SSO with Active Directory.
• Working experience with PowerShell (or similar) scripting language.
• Software development experience using SQL, HTML, Java, BASH, Groovy or similar programming languages.

Information Services (IS) is the central information technology unit at the University of Oregon and provides wide-ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management, and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.