Administrative Support Services Manager Job

Element Insurance Inc. is an independent insurance company that works with trusted providers to simplify options, explain costs clearly, and build relationships based on honesty. We offer auto, home, business and travel insurance from our network of insurance success partners. Our warm and knowledgeable insurance experts are here to work for clients and provide peace of mind.
In the role of administrative support services manager, you will report to the director and play a vital role in the smooth functioning of the company by managing correspondence and coordination of all staff, as well as other administrative tasks in the company.

Job Description:
• 1 Vacancy
• Job type: Permanent, Full-time
• 30 hours/week
• Salary: $ 47 / hour
• Start date: As soon as possible
• Work location: 3650 Victoria Park Ave, Unit 303, Toronto, ON M2H 3P7
• Benefit: 4% vacation pay
Vacation of 10 business days per year
Group medical insurance

Job Responsibilities:
• Provide daily administrative and scheduling support to the Director and other staff members
• Manage the work area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
• Prepare correspondence to and track the sales activities of all associate brokers, including memos, letters, & reports
• Direct and ensure consistent compliance with corporate governance and regulatory procedures
• Direct and conduct the administrative duties, which can include faxing, photocopying, and scanning
• Oversee and maintain filing systems (hard and soft copy) to ensure records are current, orderly, complete, and accurate
• Administer stock lists and order office supplies as needed
• Arrange meetings or events by scheduling appropriate meeting times, booking rooms, and planning refreshments
• Manage human resources of the business, including recruitment, staff training and personnel records management
• Assist the accountant with expenses, invoices, checks, etc.
• Assist with customer service representative with customers' complaints or concerns
• Work collaboratively with customer service and technical teams to contribute to service delivery and achieve desired outcomes
• Undertake special projects and activities as required

Job requirements:
• Language: English
• Education: bachelor’s degree
• Work Experience: at least 3 years' work experience in the position of administration management in the field of finance or an insurance company
• Certificate: RIBO Level 1 is required
• Ability to Supervise: 3 to 4 people
• Knowledge of MS Office
• Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail and large workload
• Personal Suitability: Team player, Flexibility, Accurate, Organized, Effective interpersonal skills
• Please submit your resume with your cover letter to: [email protected]