Administrative Operations Manager Job

As the Administrative Operations Manager, you will oversee all administrative and operational aspects of our growing alternative medicine clinic. This role combines general clinic operations, office management, inventory management, and business development to ensure smooth day-to-day functioning of our facility while supporting our growth plans.

**Position Type**: Full-time, Permanent

**Salary**: $45,000 - $50,000 annually based on experience

**Hours**: 32.5 hours per week

**Key Responsibilities:**
* Administrative Management
- Oversee daily administrative operations of the clinic including scheduling, patient intake, record management, and billing
- Coordinate office activities and operations to secure efficiency and compliance with clinic policies
- Implement and maintain administrative systems and procedures
- Maintain a welcoming clinic environment for all patients
* Inventory & Warehouse Management
- Manage inventory of Chinese herbal medicines, acupuncture supplies, and other clinic materials
- Oversee receiving, storage, and organization of clinic supplies including herbal formulations
- Produce regular inventory reports (stock status, expiry tracking, etc.)
- Coordinate with suppliers for timely replenishment of clinic supplies
- Ensure proper storage conditions for herbs and medicines according to traditional Chinese medicine standards
- Develop warehouse operation systems to determine product handling and storage requirements
- Maintain standards of health and safety, hygiene, and security for all stored products
* Marketing & Business Development
- Assist with development and implementation of marketing initiatives
- Maintain clinic‘s website and social media presence
- Coordinate promotional events and wellness workshops
- Liaise with health insurance providers regarding coverage for clinic services
- Develop relations with other healthcare providers for cross-referrals
- Track and report on business metrics related to clinic growth and patient retention

**Required Qualifications:**
- Minimum 3 years of administrative management experience
- Demonstrated experience with inventory management and warehouse operations
- Excellent organizational and multitasking abilities in a fast-paced environment
- Strong computer skills including Microsoft Office and database management
- Exceptional interpersonal and communication skills
- High attention to detail and accuracy
- Experience managing office procedures and basic accounting
- Ability to maintain confidentiality of sensitive medical information

**Application:**
Please send PDF format resume and cover letter detailing your relevant experience in ONE file to [email protected]

Established in 2000, we provide consultation, diagnosis and treatment services such as Chinese herbal therapies, acupuncture, cupping, moxibustion, tuina, diet therapy, Taiji exercise and health consultation to our clients in a relaxed, peaceful and professional setting. Our mission is to form a partnership with our clients in order to achieve health and balance in their lives.