Administrative assistant Job

Location: 15117 67 Avenue Surrey, BC, V3S 1B9
Salary: $29.00 per hour
Vacancy: 1
Start date: As soon as possible
Terms of employment: Permanent employment, Full time 40 hours per week
Employment groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth
Employment conditions: Day, Evening, Morning

Languages:
English

Education:
Secondary (high) school graduation certificate

Experience:
2 years to less than 3 years

Tasks:
- Managing scheduling and appointments for all technicians, including HVAC and electricians, coordinating service calls and project timelines to ensure efficient use of time and resources.
- Handling invoicing and payment processing for clients, preparing accurate invoices, tracking payments, and assisting with follow-up on outstanding balances.
- Serving as the primary point of contact for customer inquiries, answering calls and emails promptly, and providing clients with information about services, pricing, and scheduling availability.
- Preparing and maintaining detailed documentation, including work orders, project files, and client records, ensuring all paperwork is accurately filed and readily accessible.
- Assisting with inventory management by tracking office supplies and ordering necessary items to support daily operations.
- Supporting HR tasks by assisting with onboarding new hires, maintaining employee records, and managing timekeeping and attendance records.
- Compiling and organizing reports related to project progress, technician performance, and customer satisfaction metrics for management review.
- Coordinating communication between field technicians (both HVAC and electrical) and office staff, relaying important information regarding project changes, client requests, or scheduling adjustments.
- Assisting with the preparation of marketing materials, client newsletters, and other outreach materials to promote the company’s services.
- Ensuring compliance with company policies and procedures, adhering to confidentiality protocols, and safeguarding sensitive information.
- Monitoring and updating company social media accounts and website content to keep customers informed about service offerings, promotions, and business updates.
- Supporting the management team with ad-hoc administrative tasks, such as data entry, office organization, and assisting with special projects as needed.

Work conditions and physical capabilities:
Fast-paced environment, Attention to detail, Repetitive tasks

Personal suitability:
Ability to multitask, Organized, Team player, Time management

Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply?
By email:
[email protected]

How-to-apply instructions:
Here is what you must include in your application:
Cover letter