Administrative Assistant Job

Job Description:
We are seeking a reliable and organized Office Administrator to support the daily operations of our business. This is a key role that helps keep our company running smoothly and ensures a seamless experience for both clients and staff.

Key Responsibilities:

Administrative Support
- Answer and respond to incoming calls, emails, and correspondence promptly and professionally.
- Organize and maintain digital and physical documents, including copying, scanning, and filing.
- Assist in scheduling appointments, meetings, and time-sensitive arrangements for the owner.

Client Communication
- Act as the first point of contact for clients, delivering excellent customer service and resolving inquiries or concerns in a timely manner.
- Build and maintain strong relationships with our client base.

Digital Presence
- Maintain and update the company’s website and social media platforms regularly to ensure consistent online engagement and visibility.
- Assist in content creation or coordination for social media posts or updates.

Financial Coordination
- Assist in managing invoicing, tracking payments, and handling expense reports with accuracy.

Office Management
- Order and maintain office supplies and ensure the workspace is organized and fully equipped.
- Support internal communication and collaboration across the team to maintain an efficient workflow.

Qualifications:
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficient with Microsoft Office (Word, Excel) and/or Google Workspace
- Experience with basic bookkeeping or invoicing software (an asset)
- Familiarity with social media platforms (Facebook, Instagram)
- Prior office or administrative experience preferred

What We Offer:
- A supportive, community-focused team environment
- Opportunities to grow with a locally owned and respected business
- Flexible scheduling options
- Competitive hourly wage based on experience

1. College diploma in business/office administration or another related field.
2. Familiarity with office organization and optimization techniques.
3. Able to effectively communicate both verbally and in writing.
4. Able to work well under pressure, plan, and prioritize to meet deadlines.
5. Strong attention to detail.
6. Strong organizational and time-management skills.

Paid Holidays, Vacations, and Sick Leave

The House Whisperer is a proudly independent, Bedford-based home cleaning company with deep roots in the local community. We’re not a franchise—we’re your neighbours, and we’re passionate about helping fellow residents keep their homes clean, comfortable, and welcoming. Our team of trusted, professional cleaners are people you'll recognize from around town, chosen not just for their skills but for their integrity and commitment to excellent service. We specialize in working with busy professionals and active households, delivering reliable, high-quality cleaning that gives you one less thing to worry about. What sets us apart isn’t just our attention to detail—it’s our dedication to customer satisfaction. Every member of our team is carefully trained to uphold the high standards our clients expect and deserve. At The House Whisperer, we don’t just clean houses—we help you feel truly at home.