Admin Assistant Remote Job

Administrative Assistant (Full-Time)

We are seeking a reliable and organized Administrative Assistant to join our team. This role is essential to our daily operations and serves as the first point of contact for our customers. The ideal candidate is friendly, detail-oriented, and thrives in a fast-paced, team-focused environment.

Schedule: Monday–Friday, 8:00 AM – 5:00 PM (EST)

Position Type: Remote (prefer person to live locally to attend employee functions)

Key Responsibilities:

Answer and manage incoming calls throughout the day in a professional and friendly manner
Assist customers with questions, scheduling, and general information about our services
Schedule evaluation appointments efficiently based on geographic location
Make confirmation calls for upcoming evaluations and jobs
Coordinate with contractors and customers to ensure job completion readiness
Monitor daily truck routes and communicate any delays to customers
Maintain accurate records, including fuel logs and daily activity tracking
Follow up with crews to ensure proper end-of-day procedures are completed
Process energy rebates and send customer communications as needed

What We’re Looking For:

Strong communication and customer service skills
Highly organized with attention to detail
Ability to multitask and manage a high call volume
Dependable and able to work independently while supporting a team
Willingness to learn about our services and processes

Bonus Opportunities:
This position includes bonus opportunities tied to customer follow-ups and communication.

Why Work With Us:
We pride ourselves on a strong team culture where employees are valued and supported. We work hard, communicate well, and rely on each other to get the job done right. If you’re looking for a stable role with a company that appreciates its people, we’d love to hear from you.

We’re a growing insulation company built on strong teamwork, respect, and pride in our work. Our crew is the backbone of everything we do, and we believe in creating a positive, supportive environment where every employee is valued and appreciated. We focus on quality craftsmanship while making sure our team has the tools, training, and support they need to succeed. Whether you’re experienced or looking to grow in the trade, we offer an opportunity to be part of a reliable, hardworking team that looks out for one another. If you’re dependable, motivated, and want to work with a company that truly values its people, we’d love to have you on our team.