Accounts Receivable Clerk Job

Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Associate is responsible for
timely collection of customer payments, managing customer claims & reconciling customer accounts.

Responsibilities:

 Ownership of the AR listing relating to assigned customers, including proactively following up
with customers on overdue balances based on customer payment terms and currencies
(USD/CAD);
 Record customer cash receipts and debit notes from the customer remittance advice received;
 Collaborate with the sales, orders and warehouse teams to review deductions and fines against
contractual agreements, orders and shipping documents to ensure all deductions are legitimate;
 Follow the customer’s process to dispute incorrect deductions and fines, including assembling
necessary evidence, submitting to the customer for review and appropriate conclusion;
 Manage Chargeback & Deductions:
o undertake root cause analysis, documentation, and resolution.
o interpret deduction codes, validate claims against contracts and shipping records, and
escalate invalid deductions.
o work with vendor compliance programs & navigate fine/chargeback structures.
 Issue and apply credit notes as necessary and maintain clear audit trail and backup.
 Monthly Customer Portal invoice reconciliation and follow up

Technical Competencies

 At least 3 years of experience working in Accounts Receivable, with large Canadian retail
customers, experience with vendor programs and customer chargebacks is required.
 Good computer skills including ERP system knowledge, as well as Microsoft Office applications.
 Advanced Excel Skills: including proficiency in pivot tables, VLOOKUP and, data validation to
analyze AR aging, reconcile accounts, and track disputes.
 Reporting & Analytics: Experience generating AR reports, aging summaries, and deduction
trends to support finance and sales teams.
 Email & Communication Tools: Skilled in Microsoft Outlook for managing customer
correspondence and follow-ups.
 Digital Collaboration Platforms: Familiarity with tools like Microsoft Teams, SharePoint for cross-
functional collaboration.
 High level of skill navigating within Customer Portals
o Familiarity with logging into and navigating customer-specific portals such as RetailLink
(Walmart), SupplierHub (THD), etc.

o Securely Managing user credentials and access rights.
o Validating invoices within portal systems.
o Monitoring payment statuses, remittance advice, and reconciliation against ERP records.
o Dispute Resolution & Chargeback Handling.
o Reporting & Data Extraction.

Other Competencies:

 Good interpersonal and communication skills to maintain positive professional relationships
with customers and internal stakeholders;
 Strong organizational skills to keep track of collections, disputes and backup for large, high-
volume customers;
 Strong English language for verbal and written communication with customers, basic French language oral and listening or written and reading skills

Health/Dental Benefits, Retirement Benefits, Paid Holidays, Vacations, and Sick Leave

Meyer Canada is the proud owner of the Prince Edward Island factory that’s been making cookware for Canadians since 1979. Meyer Canada is the Canadian affiliate of Meyer International Holdings, Ltd., one of the largest and most innovative cookware manufacturers and distributors in the world.