Account Manager Job

# Account Manager Global Neymar Imex

**Employment Type:** Full-Time
**Work Arrangement:** On-Site, Hybrid, or Remote, depending on business needs and position requirements

## Company Overview

Global Neymar Imex is an international trading and import/export company focused on delivering reliable products and services to clients across a diverse range of industries. Our organization is built around strong client relationships, efficient supply chain management, responsive service, and a commitment to professional excellence.

Our team works collaboratively across sales, operations, logistics, finance, and other business functions to ensure client needs are understood and fulfilled efficiently. We value integrity, accountability, adaptability, clear communication, and continuous improvement.

At Global Neymar Imex, we strive to create an environment where talented professionals can develop their skills, build meaningful business relationships, and pursue long-term career opportunities within the global commerce and international trade industry.

## Position Overview

We are seeking a motivated and results-driven **Account Manager** to join our team. The Account Manager will be responsible for managing and developing assigned client accounts while serving as a trusted point of contact throughout the sales, order, and fulfillment process.

This role requires a customer-focused professional who can understand client objectives, coordinate internal resources, manage expectations, and ensure products and services are delivered accurately and efficiently.

The successful candidate will work closely with sales, logistics, operations, finance, and other internal teams to address client needs, resolve issues, identify business opportunities, and strengthen long-term customer relationships.

## Key Responsibilities

* Manage a portfolio of assigned client accounts and develop strong, long-term business relationships.
* Serve as a primary point of contact for clients throughout the sales and fulfillment lifecycle.
* Understand client requirements, business objectives, purchasing needs, and service expectations.
* Coordinate with internal teams to ensure products and services are delivered accurately, efficiently, and on schedule.
* Respond promptly and professionally to client inquiries, requests, and concerns.
* Prepare quotes, proposals, presentations, and other client-facing documentation.
* Monitor orders, shipments, fulfillment timelines, and account activity.
* Proactively communicate order updates, potential delays, and other issues that may affect the client.
* Identify and resolve service, pricing, documentation, and fulfillment issues in a timely manner.
* Monitor account performance and maintain accurate records within company systems.
* Identify opportunities for account growth, upselling, cross-selling, and expanded business relationships.
* Support contract negotiations, pricing discussions, and account agreements in accordance with company policies.
* Collaborate with logistics and operations teams to support accurate documentation and timely shipments.
* Work with finance teams regarding invoicing, payment matters, account requirements, and other financial considerations.
* Analyze account data, sales activity, and customer trends to identify opportunities for improvement.
* Maintain a high level of professionalism, confidentiality, responsiveness, and customer service.
* Contribute ideas and recommendations that improve internal processes and the overall client experience.

## Qualifications

The ideal candidate will be a relationship-oriented professional with strong business judgment, communication skills, and the ability to manage multiple priorities in a dynamic international business environment.

### Required or Preferred Qualifications

* Demonstrated experience in account management, client relationship management, sales, business development, or a related field.
* Experience within import/export, international trade, logistics, manufacturing, distribution, or a related industry is preferred.
* Strong ability to build trust, manage expectations, and develop long-term client partnerships.
* Excellent written and verbal communication skills.
* Professional and confident communication abilities across email, phone, video conferencing, and in-person interactions.
* Strong organizational and time-management skills.
* Ability to manage multiple accounts, projects, priorities, and deadlines simultaneously.
* Strong problem-solving and critical-thinking abilities.
* Experience with CRM platforms, spreadsheets, reporting tools, and business software.
* Ability to analyze account information, sales activity, and basic performance metrics.
* Strong collaboration skills with the ability to work effectively across sales, logistics, operations, finance, and other departments.
* Strong negotiation and conflict-resolution skills.
* Ability to remain professional and solutions-focused when addressing challenging client situations.
* Familiarity with international trade practices, import/export documentation, shipping processes, and applicable regulations is an advantage.
* Bachelor's degree in Business, Marketing, International Trade, Supply Chain, or a related field preferred; equivalent professional experience may be considered.

## Work Arrangement

Global Neymar Imex recognizes that different positions and business functions may require different approaches to how work is performed.

Depending on the specific role, business requirements, and operational needs, this position may be structured as **on-site, hybrid, or remote**.

Regardless of work arrangement, successful candidates are expected to maintain strong communication, responsiveness, accountability, collaboration, and professionalism when working with clients and internal teams.

## What Success Looks Like

A successful Account Manager will:

* Develop strong, trusted relationships with assigned clients.
* Consistently deliver a professional and responsive customer experience.
* Maintain accurate account information and follow through on commitments.
* Proactively identify and resolve client and operational issues.
* Coordinate effectively with internal teams to ensure timely fulfillment.
* Identify opportunities to increase revenue and expand client relationships.
* Use data and technology to monitor account performance and make informed decisions.
* Contribute to improved processes, customer retention, and overall business growth.
* Represent Global Neymar Imex with integrity, professionalism, and a commitment to excellence.

## Why Join Global Neymar Imex?

This is an opportunity to become part of an internationally focused organization where relationship management, operational excellence, and customer satisfaction are central to our success.

We are looking for individuals who are motivated, adaptable, professional, and committed to building lasting client relationships. If you are ready to take ownership of your accounts, contribute to business growth, and develop your career in international commerce, we encourage you to apply.