Academic Office Manager Job

Company Operating Name: Ottapro Education Corp.
Business Address: 207 Queen St, Suite 301, Ottawa, ON, CA K1P 6E5
About Us:
Ottapro Education is a leading professional tutoring and educational institution, supporting undergraduate students across Canadian universities. We provide expert guidance in over 100 courses, including business, computer science, economics, statistics, and mathematics. Our commitment to academic excellence helps students achieve their educational goals and succeed in their studies.
Position: Academic Office Manager
NOC: 13100
Starting Date: ASAP
Position Overview:
Ottapro Education is looking for an experienced and proactive Academic Office Manager to oversee the daily operations of our academic office. The Academic Office Manager will manage administrative processes, ensure smooth office functioning and support the academic team in delivering high-quality educational services. This role requires strong leadership, organizational skills, and a passion for educational excellence.
Key Responsibilities:
• Oversee and manage all administrative tasks within the academic office to ensure efficient operations.
• Develop, oversee and plan for the office budget; analyze expenses and adjust budget plans as needed.
• Coordinate academic schedules, tutor assignments and classroom logistics to meet student requirements.
• Act as the primary liaison between students, tutors and administrative staff, addressing inquiries and resolving issues promptly.
• Manage and supervise office staff, providing leadership, guidance and performance support. Delegate work to office support staff and establish work priorities, ensuring deadlines are met.
• Oversee and coordinate student services, ensuring accurate academic records, tracking student progress, and generating reports for management.
• Manage the recruitment, onboarding, and training of tutors and academic staff, ensuring a seamless integration into the team.
• Implement and refine office procedures to enhance operational efficiency and boost student satisfaction.
• Collaborate with the academic team to monitor tutoring quality and ensure alignment with students' academic goals.
• Oversee office services, including lease management, procurement of office and teaching equipment, and the supply of office materials.
• Prepare periodical reports for the general manager’s review.
Terms of employment: Full-time, Permanent
Wage: $30-$33 per hour
Regular working hours: 35 hours per week
Location of work: 207 Queen St, Suite 301, Ottawa, ON, CA K1P 6E5
Benefits package: 10 days paid vacation per year or 4% of salary in lieu of paid vacation.
Language of work: English
Contact information: [email protected]

Skills and Requirements:
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Exceptional communication skills, with the ability to interact professionally with students, tutors, and staff.
• Proficiency in office software, including MS Office and other administrative tools.
Education: Minimum College Diploma required.
Work Experience: A minimum of 1 year of experience in a senior clerical or executive secretarial role related to office administration within the education sector is required.

Ottapro Education is a leading professional tutoring and educational institution, supporting undergraduate students across Canadian universities. We provide expert guidance in over 100 courses, including business, computer science, economics, statistics, and mathematics. Our commitment to academic excellence helps students achieve their educational goals and succeed in their studies.