Director/Senior Manager Resume
|Desired Industry: Information Technology
|Desired Job Location: College Station, Texas
||Date Posted: 9/6/2021
|Type of Position: Full-Time Permanent
|Desired Wage: 150000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: No
|Highest Degree Attained: Bachelors
||Willing to Relocate: No
Growth-driven, analytical, and tenacious professional, offering progressive career in strategic global sourcing and procurement in the IT industry; with strong background in staff supervision.
•Serve as the regional lead across Canada, Latin America, and North America markets, responsible for the managing diverse portfolios by generating high value spend and ensuring the accurate commercial approval of all entire IT spend while negotiating and administering multimillion-dollar contracts.
•Render direct supervision to 3 category managers and 2 category team leads, in charge of overseeing $100M to $125M annual spend within IT categories, and 25 indirect reports supporting the team in business operations.
•Succeeded in channeling 85% of the IT spend by executing purchase order (PO) and contracting processes and ensuring annual employee attrition rate below 10%.
•Spearheaded three major audits including Oracle, SAP, and Salesforce that led to the successful negotiation of zero penalty exposure cost.
•Generated annual savings of 7% to 10% with approval from the budget owners and finance teams.
•Expedited cycle time by 30% and reduced costs by 3% to 5% through implementation of process improvement initiatives which entailed the following:
-Establishment and deployment of contract management work plans for assigned IT sourcing requests based on commodities which reduced contract execution time cycles;
-Preparation of standard procurement questionnaires for several IT subcategories;
-Minimization of approval workflows in procurement-related tools, TCO templates, return on investment (ROI) comparisons, supplier portfolios, and partnership benefits standardizations;
-Initiation of standardized terms for software contracts.
•Brought 20% to 30% savings in existing cash flows by keeping track of and facilitating strategic negotiations of various cloud migration procurement projects, such as PeopleSoft to OCI, MS on-premise to o365 and Azure, G-suite adoption, Oracle DB licenses migration to Amazon Web Services, and other Hybrid solutions.
»COGNIZANT TECHNOLOGY SOLUTIONS INDIA PVT LTD., HYDERABAD, TL, INDIA
»Software Category Manager — Global Corporate Procurement 2013–2016
•Expertly led a team of category managers tasked to oversee the category and purchase activities on a daily basis.
•Displayed solid leadership abilities in handling annual software category spend of $75M with a commercial approval authority on overall IT spend of $125M which entailed software, hardware, storage, and networks.
•Restructured and developed the complex IT software and services procurement processes in conformance with the existing company policies and procedures.
•Led a team to develop category-specific test cases for UI testing while forming the Hypercare Team.
•Cultivated productive relationships with key suppliers such as PeopleSoft, Microsoft, Oracle, IBM, VMware, Citrix, Cisco, Dell, Lenovo Cisco, Salesforce, and HP to maintain the delivery of exemplary performance in cost, service, and quality n.
•Conducted remediation of numerous software enterprise contracts, resulting in a $60M savings above and beyond the usual yearly savings of 5% to 7% which included repapering and consolidating the contracts, changing currencies on strategic spend, producing rate contracts, revisiting foreign exchange rates applied on long-term contracts, and procuring from vendors’ global entities and suppliers contract entity transfers.
•Made substantial contribution in decreasing the significant cash outflow on withhold taxes within software category.
•Exhibited competency in lessening the Tax Team's rebate effort by 25% through hands-on assistance to Finance and IT teams in standardizing SEZ and STPI locations billing in India and negotiating the exemptions with suppliers.
•Headed the Ariba launch in India as the category lead which involved handling spend analytics, generating business requirements document (BRDs), and building key integrations between SAM, HAM, and payment tools, while aiding in decreasing the customizations, thereby attaining an overall cycle time reduction of 50% and IT category spend visibility and compliance of 100%.
»Assistant Manager | Software Category Manager — Contract Remediation Software Asset Management 2011–2012
»Client | Unilever, Barclays, Bank of Mellon
•Rendered leadership and guidance to 10 asset management analysts, accountable for the completion of license remediation.
•Carried out and oversaw the internal and external license compliance audits.
•Oversaw work streams to develop, recommend, communicate, and document a variety of best practices, strategies, processes, policies, governance concepts, and licensing guidelines.
•Ensured accuracy in producing and presenting license compliance reports by utilizing software asset management and software discovery tools; analyzing business and financial impact; defining the bank’s current license position; and conveying results and recommendations to management, business and technology units, and legal teams.
•Guaranteed proper maintenance of license entitlements and software utilization data in the existing software asset management tool.
•Defined the most effective strategy to assess and extract key data points and metrics from sources, including software asset management tool, software discovery tool, contracts, and entitlements to determine cost savings opportunities.
•Worked with software category manager, sourcing managers, and internal customers to make sound recommendation, involving the licensing, reconciliation, reharvest, transfer, and documentation of licensing entitlements to attain regional demand management savings.
•Built long-term relationships with key internal customers and vendors.
•Demonstrated superior abilities in lowering the cost exposure from $64M to $3M by gathering contracts from various global IT leads, understanding license metrics/types, models and rights and publishing them as proof of entitlements.
Bachelor’s Degree in Business Management
Southern Adventist University, Collegedale, TN
Supply Chain Management ~ Procurement Transformation ~ Project and Program Administration
Key Performance Indicator (KPI) Monitoring ~ Supplier Market Research ~ Tool Implementation
High-Value IT Contract Negotiation ~ Category Standardization and Management
Course: Negotiation Mastery ▪ Harvard University
Certification: Certified Sourcing Professional ▪ SIG University | Certified Six Sigma Yellow Belt
Innovation of the Year ▪ Cognizant Technology solutions
Frontline Leadership Award ▪ Cognizant Technology solutions
Phoenix Award for Best Performance and Client Appreciation ▪ Cognizant Technology solutions
Best Performer of the Quarter ▪ UBS India Service Center and Infosys
Volunteer, Amazing Facts and Adventist Development and Relief Agency
Ariba/SAP ▪ IBM TAMIT ▪ BusinessObjects ▪ Systems Management Server (SMS) ▪ BMC Remedy ▪ PeopleSoft
Microsoft System Center Configuration Manager (SCCM) ▪ Oracle 11i ▪ FlexNet ▪ Solcat ▪ Phoenix
Microsoft Access and Visio ▪ ContractX ▪ Acrobat Pro ▪ Vault ▪ Prism ▪ Microsoft Office Applications
Icertis ▪ Windows ▪ IQNavigator ▪ Symantec License Allocation Portal ▪ VMware ▪ Citrix ▪ Webex ▪ Zoom
Dun & Bradstreet (D&B) ▪ Cognizant Catalyst ▪ JP Morgan Corporate Card Management Tool
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