Project Management - Information Technology Resume Search
Project Management - Information Technology Resume Search
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Project Management Resume


Desired Industry: Information Technology SpiderID: 83265
Desired Job Location: Daytona Beach, Florida Date Posted: 8/12/2021
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 100000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 50-75%
Highest Degree Attained: Masters Willing to Relocate: No


Objective:
Goal-oriented and technically inclined professional, offering broad-based experience in directing various aspects of IT operations, encompassing project management, business analysis, technical integration, application engineering, technical support; backed by strong teaching background in technical and system administration.

Innovative engineer, known for solid expertise in supporting implementation and upgrade of scalable Electronic Medical Record (EMR) and healthcare solutions that optimized hospital processes and operational efficiency.
Analytical project manager, commended for proven knowledge and technical proficiency with Waterfall and Agile methodologies, along with project management and other industry best practices.
Communicative IT leader and team builder, effective in positive working relationship and alliances with customers, physicians, and other healthcare professionals, as well as for coordinating team efforts to ensure timely completion of projects within set budget, requirements, and deadlines.


Experience:
»Project Management Institute (PMI)–Northeast Florida Chapter, Jacksonville, FL
»Vice President of Technology Apr 2021–Present

•Provide expert supervision to a team of volunteers in supporting technology needs of the chapter which involve configuration of chapter’s website for events, newsletters, and study groups
•Use Joomla as chapter’s content management systems for web content publication, along with Zoom and Microsoft Teams for virtual events hosting
•Lead and participate in board meetings to discuss and develop strategic plans to drive additional value to members of the chapter by providing networking, employment, and educational resources

»Halifax Health Hospital, Daytona Beach, FL
»Project Manager Jul 2020–Present

•Broaden knowledge and technical proficiency with Waterfall and Agile methodologies
•Collaborate with the Project Management Office (PMO) leadership in designing tools for project managers, including vendor score cards, project plan workbooks, as well as PMO policies and procedures in alignment with best practices stated in the Project Management Body of Knowledge (PMBOK)
•Ensure addition of value and achievement of return on investment (ROI) based on the organization's business, clinical, and technical plans

Notable Accomplishment:
•Spearheaded the successful development and execution of enterprise and departmental projects through the project life cycle, while achieving overall project’s scope, budget, and time constraints

»Senior Business Analyst Sep 2015–Jun 2020

•Administered the smooth upgrade and maintenance of oncology software electronic medical record (EMR) and additional supporting software
•Capitalized on industry expertise in navigating major projects through application of project management’s best practices with five process groups
•Carried out expanded responsibilities, which involved enablement of interoperability between various computer systems using interfaces in conjunction with other IT departments
•Worked effectively as a member of the Oncology Leadership Team focused on driving vision and business rational for current and existing hardware and software in assistance to physicians and other healthcare professionals
•Performed other responsibilities, such as preparing training materials and training end users
•Acted as project manager in charge of overseeing multi-functional teams in the successful deployment of various software and hardware development projects

Notable Accomplishment:
•Led the deployment of additional functionality and optimization of existing processes in close collaboration with physicians and staff to address any issues and add product value
•Earned the Extra Effort Award for going above and beyond in customer service
•Received the Cornerstone Commendation for delivering excellent service

»Embry-Riddle Aeronautical University Worldwide, Daytona Beach, FL
»Adjunct Faculty Aug 2014–Present

•Utilize online and classroom modalities in educating students in various courses, such as PMG 1000: Project Management; MGMT 201: Principles of Management; and MGMT 221: Introduction to Management Information Systems
•Demonstrate technical proficiency with Canvas learning management system (LMS), ERNIE, and Student Information Systems (SIS) Campus Solutions

»Baxter, Daytona Beach, FL
»Technical Integration Manager I Jan 2014–Aug 2015

•Rendered strategic direction to a team of 12 application engineers and developers responsible for supporting hospital pharmacy workflow manager software package
•Fulfilled project manager functions for more than 400 new and existing customers, from project kick-off to go-live using Agile methodology
•Handled the preparation of training materials and facilitated training of end users and Technical Support Department regarding advanced problem resolution

Notable Accomplishment:
•Guaranteed timely and under budget completion of all deliverables by generating and allocating appropriate resources for the projects
•Gained the Mirror Ball Award for demonstrating outstanding leadership and customer service skills

»Senior Application Engineer | Program Analyst Feb 2011–Jan 2014

•Led and oversaw pharmacy staff and in-house resources
•Directed the execution of numerous projects in different implementation phases and process
•Took charge of resource scheduling to secure smooth delivery of projects within budget parameters and set timetables

Notable Accomplishment:
•Garnered the Service Award for providing exceptional customer services

»For Health Technologies, Daytona Beach, FL
»Senior Technical Support Specialist Nov 2004–Jan 2011

•Spearheaded the configuration and testing of workflow management software in accordance with customer’s requirements for custom configuration and Crystal Reports
•Provided optimum support to field service engineers on advanced problem resolution, while training new employees on proper usage of electrical and pneumatic schematics

Notable Accomplishment:
•Showed exemplary performance by achieving project milestones and deliverables, while reducing scope creep
•Won the Master Technician Award for exemplifying outstanding customer service and technical skills


Education:

Master of Science in Management, with Specialization in Technical Management, Aug 2014
Embry-Riddle Aeronautical University, Daytona Beach, FL
GPA: 4.0 | Member, Alpha Sigma Lambda National Honor Society

Bachelor of Science in Technical Management, with Specialization in Management Information Systems, Sep 2012
Embry-Riddle Aeronautical University, Daytona Beach, FL
GPA: 3.98 | Member, Alpha Sigma Lambda National Honor Society

Associate of Science in Technical Management, Dec 2009
Embry-Riddle Aeronautical University, Daytona Beach, FL
GPA: 3.98

Associate Degree in Electronic Technology, Mar 1996
Berks Technical Institute, Wyomissing, PA
GPA: 3.99 | Relevant Coursework: Electronic Component Level Troubleshooting, Circuit Building, and
Computer Hardware and Software Installation


Skills:
Project Management
System Configuration
Software and Hardware Installation
End-User Support and Training
System Downtime Reduction
Solution Design and Deployment
Mentoring and Coaching
Project Kick-Off and Go-Live Management
Electrical and Pneumatic Schematics
Resource Development and Allocation
System Functionality Improvement
Product Value Enhancement


Additional Information:
»»»Professional Development

Certification
Certified Project Management Profession (PMP), Project Management Institute (PMI): 2018
Microsoft Certified Systems Engineer Server 2000, Microsoft Corporation: 2003

Training
Leadership Academy Program, Halifax Health Hospital: 2019
(Topics: Relationship Building, Community Engagement, Strategic and Financial Planning, and other Business Subjects)


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