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| Desired Industry: Librarian/Museum |
SpiderID: 83262 |
| Desired Job Location: Hilliard, Ohio |
Date Posted: 8/7/2021 |
| Type of Position: Full-Time Permanent |
Availability Date: 9/7/2021 |
| Desired Wage: 30000 |
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U.S. Work Authorization: Yes |
| Job Level: Experienced with over 2 years experience |
Willing to Travel: No |
| Highest Degree Attained: Masters |
Willing to Relocate: No |
Objective:
Professional bookseller with 15+ years of customer care, merchandise management, task completion and staff mentoring. Ability to work collaboratively to assist the public
and share my in-depth knowledge of books and their value. Motivated independent project execution with meticulous attention to detail to ensure accurate project completion and communication while meeting deadlines.
Experience:
Barnes and Noble, Columbus, Ohio, August 2019 May 2020 Merchandise Manager
As Merchandise Manager, I serve as the Manager on Duty responsible for daily operations, delegating tasks, coaching in the moment, resolving customer issues
Ran shift meetings and utilized the communications log to monitor daily
sales/goals and inform on current products and services
Implemented the company's visual and merchandising standards while
optimizing merchandise presentation and selection
Train bookseller staff in daily cashier operations, loss prevention, store standards and policies
Tailored Management, Columbus, Ohio, February 2018 August 2019
Lead Licensing Technician (Nationwide Insurance Contractor)
As a member of the Contracts & Licensing Cancellations team, assisted with daily contracting needs while completing assigned projects
Completed phase of HV Contracting Project while providing weekly status reports to team leader
Utilized Excel spreadsheet to record communication with and completion of the contracting project with agencies
Responsible for working HV License Expiration Workbook project to ensure
passing Quality Control review
Barnes and Noble, Columbus, Ohio, February 2002 February 2018
Head Cashier
Former Lead Bookseller responsible for customer service, departmental sales,
store projects, and merchandising displays
As Head Cashier, continued to assist store in daily operations and merchandising
Responsible for the presentation of multiple store customer enrollment programs
Composed Membership Sales training assistance materials to achieve better
communication between booksellers and customers about the program
Utilizes book databases and literature to keep proficient on new and upcoming books
Responsible for opening and closing operations
Train bookseller staff in daily cashier operations
Cross trained in Receiving and Newsstand Department
Education:
The Ohio State University, Columbus, Ohio
Master of Arts, Art Education, GPA 3.78
Masters Research Project entitled The Utilization of Interactive Computer
Technologies in Non-Art Museums and Possible Uses for Art Museums
The Ohio State University, Columbus, Ohio
Bachelor of Arts, Art (Photography), GPA 3.19
Skills:
Staff Training and Mentoring ♦ Merchandising Standards ♦ Customer Service Skills ♦ Project Multitasking ♦ Problem Analysis ♦ Accuracy and Attention to Details ♦ Staff Supervision and Communication ♦ Works Independently or as Part of a Team
Reference:
Available upon request.
Candidate Contact Information:
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