Salesforce Analyst, Salesforce Service Cloud Developer, - Information
Salesforce Analyst, Salesforce Service Cloud Developer, - Information
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Salesforce Analyst, Salesforce Service Cloud Developer, Resume


Desired Industry: Information Technology SpiderID: 82958
Desired Job Location: Fort worth, TX, Texas Date Posted: 3/8/2021
Type of Position: Contractor Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Experienced with over 2 years experience Willing to Travel:
Highest Degree Attained: Willing to Relocate: Yes


Objective:
 11 years of professional IT experience in Business information gathering, logical and physical architecture modeling, Database Design, support Documentation and Development of Web Applications and Stand-Alone Applications using Microsoft Technologies and 4+ years as a Data/QA Analyst and 2+ years as a salesforce developer /Admin working on building and customizing applications on Salesforce platform using Apex, App builder, Workflows and Lightning components on Sales cloud and Service cloud.
 Active participation in all phases of Software Development Life Cycle (SDLC), implemented design patterns and Implemented coding guidelines using Fxcop and StyleCop and ReSharper.
 Good hands-on experience on developing Triggers, Apex Classes, Aura Components, Lightning web components, Asynchronous Apex and Integration using REST web services.


Experience:
•11 years of professional IT experience in Business information gathering, logical and physical architecture modeling, Database Design, support Documentation and Development of Web Applications and Stand-Alone Applications using Microsoft Technologies and 4+ years as a Data/QA Analyst and 2+ years as a salesforce developer /Admin working on building and customizing applications on Salesforce platform using Apex, App builder, Workflows and Lightning components on Sales cloud and Service cloud.
 Active participation in all phases of Software Development Life Cycle (SDLC), implemented design patterns and Implemented coding guidelines using Fxcop and StyleCop and ReSharper.
• Good hands-on experience on developing Triggers, Apex Classes, Aura Components, Lightning web components, Asynchronous Apex and Integration using REST web services.
• Worked on designing of custom objects, custom apps, custom fields, Validation rules, Workflows, Approval processes, role-based page layouts, custom Tabs, custom reports, report folders, Dashboards and various other components as per the client and application requirements.
•Hands on experience in writing SOQL and SOSL queries in apex classes and triggers following governor limits.
•Experience in complete lifecycle of project development (SLDC) including system analysis, Design, Development, Testing, Deployment and Maintenance following Waterfall and Agile methodologies.
• Good experience in testing ETL Transformations, BI reports and analyzing data
•Strong Experience in Functional testing, ETL testing, Database Testing, BI testing, End to End testing, Regression Testing, Agile Scrum process, IBM Master data Management, Synaptica taxonomy and Collibra RDM
• Worked on Jira tool for tracking the stories and creating tasks.
• Good experience in implementing Object Oriented Programming concepts in Software Development.
 Strong knowledge of web technologies like HTML5, XHTML, XML, Xamarin, Ajax, JavaScript,Jquery and JSON.
• Experience in developing database programs in SQL Server using Stored Procedures, Triggers, Views, scalar Functions, Cursors, creating SQL agent JOB and Packages.
•Design interactive dashboards and reports using SQL Server Reporting Services SSRS, PowerBI, Mobile BI ,Tableau ,BI Tools and Spotfire.
• Design unified dimensional model and bi semantic model using SSAS multidimensional and tabular model.
 Good understanding of Azure logic apps and data integration services.
 Ready to take up challenges and willing to work in independent and collaborative environments using Waterfall, Iterative, Scrum and Agile Methodologies.
•Experienced in various testing methodologies like Unit Testing using tools like N-Unit and Visual Studio.
 Experienced with tools like Team Foundation Server (TFS), Subversion ,Visual Source Safe(VSS) .
•Proficient in technical documentation Object Oriented Analysis (OOA) and Object Oriented Design (OOD) using Unified Modeling Language (UML).
 Experience with best practice implementations using Process Builder, Apex (triggers, batch classes, and inbound email service classes), Visualforce pages.
•Well versed with CRM processes like Sales, Marketing, Customer service, Customer support, Business processes and recommended solutions to improve using SFDC
 Maintained and supported various Functional areas like Forecasting, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes and Activities.
•Good experience in coordinating and working with developers (Offshore and Onsite) and End Users in Team based environment


Education:
 Master of Science Texas Tech University, Lubbock TX
 Artificial Intelligence University of Helsinki, Finland
 Certified Lean Six Sigma Black Belt (The Council for Six Sigma)
Certified Scrum Master (International SCRUM Institute)



Skills:
ENVIRONMENT: Salesforce, Force.com, Automation Anywhere, ML, RPA, SOQL, SOSL, RESTAPI, AI Fabric, ETL, SQL server, Stanford NLP, JIRA, SharePoint, AWS, Azure Storage, Azure Scope Activity, nThrive, Allscripts, Epic, Terminal automation, UB04 Claims


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