Senior Project Program Manager - Information Technology Resume Search
Senior Project Program Manager - Information Technology Resume Search
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Senior Project/Program Manager Resume


Desired Industry: Information Technology SpiderID: 82733
Desired Job Location: Laurel, Maryland Date Posted: 8/24/2020
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 150000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Experience:
Versant Health – Linthicum, MD
Senior Program Manager: Jan 2020–Present
-Lead the strategically important Eyewear Dispensing Project (EDP), which allow vision care offices to order materials for their Davis Vision and Superior Vision patients nationwide.
-Administer project deliverables, including portal guides, claims/order processing features, Member Out of Pocket calculations for a government/commercial customer base.
-Manage a large system configuration project that require the transformation of benefit and payment systems and API modifications with large budget management components.
-Develop and implement strategic plans on multiple IT platforms to allow client groups to maximize the allowances for in and out of network material costs.
-Spearheaded the successful integration of the Employee Navigator and EASE enrollment files into Versant Health systems and processes.

Career Highlight
Direct over 40 members and 50 IT resources, while handling program management of large-scale projects up to $50M budgets.

Iron Bow Technologies – Largo, MD
Senior Project Manager (U.S. Census Bureau): Mar 2018–Jan 2020
-Worked closely with the senior technical director of programs and account management to discuss project progression, achievements, and challenges.
-Partnered with the project control financial analysts in discussing ways to handle monthly forecast, invoicing, sub-agreements/contracts for project budget, financial reporting, and expenditures.
-Functioned as a member of the Program Team and a leader of Tape Migration Team, in charge of equipment destruction and backup of tapes migrated to the U.S. Census Bureau.
-Optimized staff productivity by organizing program-related workshops and meetings, as well as developing effective training materials.
-Arranged lessons-learned documentations and innovation of the project, as well as articles and internal/external communication of staff and customers.
-Generated quarter/annual reports and requirements based on data gathered and flow of information within the technical teams.

Career Highlight
-Contributed to the business development by seeking opportunities, networking, implementing programs, and coordinating with partners, technical personnel, and organizations.

Pragmatics, Inc. – Reston, VA
Senior Project Lead (Affordable Care Act, Center for Medicaid and Medicare): Mar 2016–Apr 2018
-Keenly assessed the Federally Facilitated Exchange (FFE), Federally-Facilitated Marketplace (FFM), Enterprise Identity Management (EIDM), Data Services Hub (DSH), and other supporting Trusted Data Systems (TDS).
-Performed incident identification, notification, ticket generation, recording, and investigation of complex diagnoses.
-Applied strategic and multi-phase approach for the project profitability and Affordable Care Act implementation.
-Took charge of observing strict compliance with set metrics; supporting incident responses of the teams for technical troubleshooting; and administering Affordable Care Act (ACA) infrastructure in secured facility in Columbia, Maryland for nationwide HBX.
-Monitored the entire application stack, from web browser to the application code and supporting hardware infrastructure using APM tools.

Career Highlight
Acted as an effective senior database architect, successful for initiating the complex Health Benefit Exchange (HBX) database solutions; and as a project operations lead for verifying CMS marketplace systems, process coordination, and incident monitoring.

Latitude, Inc. – Hanover, MD
Senior Scrum Master/Project Manager (DOEHRS-HC/DR): Dec 2015–Mar 2015
-Oversaw SharePoint business analysis, developers, and farm administrators for .Net framework solutions development with SharePoint object model.
-Supervised the project scope, schedule, and performance, while rendering information assurance, certifications, and accreditation to various program offices.
-Completed a seamless migration for over 5000 users from SharePoint 2010 to SharePoint 2013, as well as an extensive research on Microsoft for possible AWS next steps.
-Organized technical documentation in collaboration with the Microsoft Sales and Engineering Support teams.

Career Highlights
-Met customer expectations by discussing with government program managers the terms of product deliverables, information architecture testing, and scheduled milestones.
-Drove key efforts in achieving overall success of Defense Occupational and Environmental Health Readiness System-Hearing Conservation (DOEHRS-HC) to gather and report hearing readiness, deployment, and data of navy personnel.

Sekon – Washington, DC
Program Scrum Master: Jan 2015–Dec 2015
-Formulated and employed clinical/technical standards for private sectors, as well as for the Department of Defense and Department of Veterans Affairs.
-Oversaw the development of source documents, along with key deliverables to recommend health data interoperability standards.

Career Highlights
-Developed a seamless electronic sharing within departments, which enhanced patient/provider satisfaction, care coordination, quality, safety, and efficiency throughout the facility.
-Made it possible for the organization to meet national/ international standards, and productivity goals through IPO roles and responsibilities and close interactions with external stakeholders.
-Expertly managed the productivity of IPO Interoperability and enhanced overall change management by 10%.

CIENA Telecommunications – Hanover, MD
Deputy Director/Senior Program Manager: Mar 2014–Jan 2015
-Carried out daily operational functions, conflict resolution, and project/resource coordination during director’s absence.
-Maximized international workforce and staff in accomplishing departmental and company-wide initiatives.
-Effectively supervised international teams in completing projects, setting workflow, and evaluating new initiatives in line with the company objectives.
-Dealt with potential business agreements in coordination with potential partners and seeking new opportunities based on requirements, market strategies, and equity investments.

Career Highlight
-Significantly expanded efficiency of the project management information systems (PMIS) by streamlining the COTS system to Microsoft Project and incorporating over three years of backdated data, thereby increasing internal revenue by 20%.

Spin Systems – Fairfax, VA
TRICARE Program Manager: Apr 2011–May 2014
-Partnered with government sponsors in spearheading multiple high-level projects and providing high-visibility products, such as veteran claims and financial/wellness products.
-Fulfilled role as a site operations project manager, accountable for the Air Forces Health Longitudinal Technology Application and Composite Health Care System.
-Utilized earned value management procedure in assessing project progression, developing budget sheets, and tracking profitability, margin bill rates, and accuracy.
-Rendered CPM support for Composite Health Care System and Medical Information System by verifying impacts of technology and workload changes.

Career Highlight
-Maximized bottom-line performance in determining efficiencies within first phase of TRICARE Referral Management Systems, which decreased budget of $20M by 15%.

The Social Security Administration – Woodlawn, MD
Senior Project Manager: Apr 2009–Apr 2011
-Initiated nationwide data, voice, and video networking projects in obtaining all objectives and goals.

Career Highlights
-Boosted business efficiency by launching first-class products with minimal risk and by advancing success of daily project operations with $10M worth of budget.
-Instigated Time Warner Cable business methodology, marketing strategies, and EVPL/EVP project standards, which met all organizational goals and objectives.


Earlier Career

Senior Project Manager: Jan 2008–Apr 2009 - Time Warner Cable (TMNG Global) – Herndon, VA
Senior Project Manager: Mar 2004–Dec 2008 - Sprint/Nextel – McLean, VA
Network Operations 7x24 Manager: Apr 2001–Apr 2004 - Verizon – Ashburn, VA
Support Technical Trainer: Apr 1999–Apr 2001 - WorldCom – McLean, VA
Systems Engineer III: Apr 1997–Apr 1999 - UUNET (acquired by WorldCom) – McLean, VA


Education:
Versant Health – Linthicum, MD
Senior Program Manager: Jan 2020–Present
-Lead the strategically important Eyewear Dispensing Project (EDP), which allow vision care offices to order materials for their Davis Vision and Superior Vision patients nationwide.
-Administer project deliverables, including portal guides, claims/order processing features, Member Out of Pocket calculations for a government/commercial customer base.
-Manage a large system configuration project that require the transformation of benefit and payment systems and API modifications with large budget management components.
-Develop and implement strategic plans on multiple IT platforms to allow client groups to maximize the allowances for in and out of network material costs.
-Spearheaded the successful integration of the Employee Navigator and EASE enrollment files into Versant Health systems and processes.

Career Highlight
Direct over 40 members and 50 IT resources, while handling program management of large-scale projects up to $50M budgets.

Iron Bow Technologies – Largo, MD
Senior Project Manager (U.S. Census Bureau): Mar 2018–Jan 2020
-Worked closely with the senior technical director of programs and account management to discuss project progression, achievements, and challenges.
-Partnered with the project control financial analysts in discussing ways to handle monthly forecast, invoicing, sub-agreements/contracts for project budget, financial reporting, and expenditures.
-Functioned as a member of the Program Team and a leader of Tape Migration Team, in charge of equipment destruction and backup of tapes migrated to the U.S. Census Bureau.
-Optimized staff productivity by organizing program-related workshops and meetings, as well as developing effective training materials.
-Arranged lessons-learned documentations and innovation of the project, as well as articles and internal/external communication of staff and customers.
-Generated quarter/annual reports and requirements based on data gathered and flow of information within the technical teams.

Career Highlight
-Contributed to the business development by seeking opportunities, networking, implementing programs, and coordinating with partners, technical personnel, and organizations.

Pragmatics, Inc. – Reston, VA
Senior Project Lead (Affordable Care Act, Center for Medicaid and Medicare): Mar 2016–Apr 2018
-Keenly assessed the Federally Facilitated Exchange (FFE), Federally-Facilitated Marketplace (FFM), Enterprise Identity Management (EIDM), Data Services Hub (DSH), and other supporting Trusted Data Systems (TDS).
-Performed incident identification, notification, ticket generation, recording, and investigation of complex diagnoses.
-Applied strategic and multi-phase approach for the project profitability and Affordable Care Act implementation.
-Took charge of observing strict compliance with set metrics; supporting incident responses of the teams for technical troubleshooting; and administering Affordable Care Act (ACA) infrastructure in secured facility in Columbia, Maryland for nationwide HBX.
-Monitored the entire application stack, from web browser to the application code and supporting hardware infrastructure using APM tools.

Career Highlight
Acted as an effective senior database architect, successful for initiating the complex Health Benefit Exchange (HBX) database solutions; and as a project operations lead for verifying CMS marketplace systems, process coordination, and incident monitoring.

Latitude, Inc. – Hanover, MD
Senior Scrum Master/Project Manager (DOEHRS-HC/DR): Dec 2015–Mar 2015
-Oversaw SharePoint business analysis, developers, and farm administrators for .Net framework solutions development with SharePoint object model.
-Supervised the project scope, schedule, and performance, while rendering information assurance, certifications, and accreditation to various program offices.
-Completed a seamless migration for over 5000 users from SharePoint 2010 to SharePoint 2013, as well as an extensive research on Microsoft for possible AWS next steps.
-Organized technical documentation in collaboration with the Microsoft Sales and Engineering Support teams.

Career Highlights
-Met customer expectations by discussing with government program managers the terms of product deliverables, information architecture testing, and scheduled milestones.
-Drove key efforts in achieving overall success of Defense Occupational and Environmental Health Readiness System-Hearing Conservation (DOEHRS-HC) to gather and report hearing readiness, deployment, and data of navy personnel.

Sekon – Washington, DC
Program Scrum Master: Jan 2015–Dec 2015
-Formulated and employed clinical/technical standards for private sectors, as well as for the Department of Defense and Department of Veterans Affairs.
-Oversaw the development of source documents, along with key deliverables to recommend health data interoperability standards.

Career Highlights
-Developed a seamless electronic sharing within departments, which enhanced patient/provider satisfaction, care coordination, quality, safety, and efficiency throughout the facility.
-Made it possible for the organization to meet national/ international standards, and productivity goals through IPO roles and responsibilities and close interactions with external stakeholders.
-Expertly managed the productivity of IPO Interoperability and enhanced overall change management by 10%.

CIENA Telecommunications – Hanover, MD
Deputy Director/Senior Program Manager: Mar 2014–Jan 2015
-Carried out daily operational functions, conflict resolution, and project/resource coordination during director’s absence.
-Maximized international workforce and staff in accomplishing departmental and company-wide initiatives.
-Effectively supervised international teams in completing projects, setting workflow, and evaluating new initiatives in line with the company objectives.
-Dealt with potential business agreements in coordination with potential partners and seeking new opportunities based on requirements, market strategies, and equity investments.

Career Highlight
-Significantly expanded efficiency of the project management information systems (PMIS) by streamlining the COTS system to Microsoft Project and incorporating over three years of backdated data, thereby increasing internal revenue by 20%.

Spin Systems – Fairfax, VA
TRICARE Program Manager: Apr 2011–May 2014
-Partnered with government sponsors in spearheading multiple high-level projects and providing high-visibility products, such as veteran claims and financial/wellness products.
-Fulfilled role as a site operations project manager, accountable for the Air Forces Health Longitudinal Technology Application and Composite Health Care System.
-Utilized earned value management procedure in assessing project progression, developing budget sheets, and tracking profitability, margin bill rates, and accuracy.
-Rendered CPM support for Composite Health Care System and Medical Information System by verifying impacts of technology and workload changes.

Career Highlight
-Maximized bottom-line performance in determining efficiencies within first phase of TRICARE Referral Management Systems, which decreased budget of $20M by 15%.

The Social Security Administration – Woodlawn, MD
Senior Project Manager: Apr 2009–Apr 2011
-Initiated nationwide data, voice, and video networking projects in obtaining all objectives and goals.

Career Highlights
-Boosted business efficiency by launching first-class products with minimal risk and by advancing success of daily project operations with $10M worth of budget.
-Instigated Time Warner Cable business methodology, marketing strategies, and EVPL/EVP project standards, which met all organizational goals and objectives.


Earlier Career

Senior Project Manager: Jan 2008–Apr 2009 - Time Warner Cable (TMNG Global) – Herndon, VA
Senior Project Manager: Mar 2004–Dec 2008 - Sprint/Nextel – McLean, VA
Network Operations 7x24 Manager: Apr 2001–Apr 2004 - Verizon – Ashburn, VA
Support Technical Trainer: Apr 1999–Apr 2001 - WorldCom – McLean, VA
Systems Engineer III: Apr 1997–Apr 1999 - UUNET (acquired by WorldCom) – McLean, VA


Skills:
Jira | Smartsheets | ServiceNow | SharePoint | Microsoft Project | Microsoft Office Suite | Microsoft Visio | Primavera | Java | .Net | SDLC | HTML | TDMS | Agile, Waterfall, SCRUM Methodologies | Projectized | Matrix


Additional Information:
Jira | Smartsheets | ServiceNow | SharePoint | Microsoft Project | Microsoft Office Suite | Microsoft Visio | Primavera | Java | .Net | SDLC | HTML | TDMS | Agile, Waterfall, SCRUM Methodologies | Projectized | Matrix


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