IT Manager - Information Technology Resume Search
IT Manager - Information Technology Resume Search
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IT Manager Resume


Desired Industry: Information Technology SpiderID: 82659
Desired Job Location: Edgefield, South Carolina Date Posted: 7/8/2020
Type of Position: Full-Time Permanent Availability Date: immediately
Desired Wage: 70000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, 25-50%
Highest Degree Attained: Other Willing to Relocate: No


Objective:
An IT professional, with more than 25 years of experience in IT needs analysis; operations planning, coordination, and management; and solutions development and implementation.

Areas of Expertise


IT Infrastructure and System Design
Operations Improvement
Disaster Recovery and Protection
Software Deployment and Migration
Network Development and Configuration
Technical Support and Customer Service
Project and Team Supervision
Server and System Build and Security


Experience:
Pollock Company, Augusta, GA (1994–2020)
IT Manager Oct 2001–Apr 2020
-Established remote managed services for company clients
-Assisted in managing field support team for more than 2,000 customers printing and scanning solutions
-Oversaw the development, administration, and security of various servers, networks, and systems
-Ensured the preservation of assets, information security, and control structures
-Took full responsibility for department planning, budgeting, and tasks coordination
-Rendered assistance to employees as well as technical support to individual computers on a daily basis
-Carried out keen monitoring and evaluation on the performance of department employees
-Led the design, implementation, and coordination of systems, policies, and procedures
-Worked with senior management in formulating system strategies, standards, and tactical plans for maintenance of major systems, database, software, applications, and networks
-Assessed database performance, as well as supporting system development to guarantee optimized functional design and/or technical architecture
-Provided technical leadership and support to the systematic development of the following:
oWork specifications based on plans and objectives;
oInformation technology solutions to organizational problems;
oPlans to increase the efficiency of information technology operations;
oInformation technology budget for several projects and functional IT units; and
oInfrastructures for hardware and software planning and evaluation activities

Career Highlights:
-Played an integral role in pioneering and creating the first company network
-Developed company IT Department and increased the number of employees within the department to 8
-Led the company’s live migration to virtual environment without interruptions and downtime as well as the successful company transition to new business management tools
-Achieved significant cost savings for the company by implementing efficiency software
-Succeeded in installing CRM and disaster recovery servers companywide as well as setting up and implementing remote operations for sales staff, thereby ensuring uninterrupted operations

Earlier Positions Held:

Systems Engineer Apr 1999–Oct 2001
Team Leader June 1995–Apr 1999
Field Technician Dec 1994–Jun 1995

Earlier Career

United States Navy, Norfolk, VA
Fire Control Technician Jun 1987–Dec 1994


Education:
High School Diploma Jun 1987
North Augusta High School, North Augusta, SC

Certifications

Microsoft Certified Professional (MCP), Microsoft Corporation
Microsoft Exchange 2003 Administrator, Microsoft Corporation
A+ Certification, CompTIA
N+ Certification, CompTIA


Skills:
Software/Applications: Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
Microsoft Exchange Server (2010/2013/2016)
VMware | Active Directory
Operating Systems: Microsoft Server (2008/2012/2016/2019)
Microsoft Operating Systems (All Windows versions)
Programming Language: SQL
Others: Hyper-V | WAN | LAN | WLAN | VLAN
Protocols: SMTP | SNMP | HTTP | HTTPS




Additional Information:
Fire Chief, Westside Volunteer Fire Department (2001–Present)


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