Food and beverages supervisor or head barista - Restaurant Bar Club Fo
Food and beverages supervisor or head barista - Restaurant Bar Club Fo
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Food and beverages supervisor or head barista Resume


Desired Industry: Restaurant/Bar/Club/Food/Beverages SpiderID: 82571
Desired Job Location: all, Nova Scotia Date Posted: 5/27/2020
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: No
Job Level: Management (Manager, Director) Willing to Travel: Yes, More Than 75%
Highest Degree Attained: High School/Equivalent Willing to Relocate: Yes


Objective:
Dear Sir/Madam:
I am prepared to significantly contribute to your organization in this role as a food and beverages supervisor.My background includes leading operations, teams, and processes to drive business and customer service success within the sector. From training and developing employees and overseeing servers and hosting staff to forecasting budgets and supervising P&L functions, I excel at managing personnel, propelling revenue increases, and stimulating maximum levels of guest satisfaction and repeat business.
Highlights of my experience include…
full spectrum of supervisory responsibilities to achieve first-rate customer service and satisfaction within busy restaurants seating up to 160 guests.
Coordinating with executive chefs to perform daily / monthly inventories, creating prep and meal lists, and drive compliance with food safety and sanitary regulations.
Recruiting, training, and managing dynamic and productive staff—including line cooks—to drive restaurant success.
Conducting quality control measures and monitoring fresh product delivery to heighten and continually elevate restaurants’ reputations.
Demonstrating solid time management, communication, and multitasking skills to excel within fast-paced, customer-facing environments.
My skills in team and operational leadership have been finely honed, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome.

Thank you for your consideration, and I look forward to speaking with you soon.

Sincerely,

Oliver Asoh


Experience:
OLIVER
ASOH Khalifa City A Street number 42, Abu Dhabi, UAE
+971544853996,
asoholiver@yahoo.com
Skype: oliverngomaoli

PROFESSIONAL SUMMARY
Highly motivated and focused supervisor/head barista with over ten years plus of experience in the food and beverages service industry, specifically in coffee shop environments. Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry, to successfully manage shop operations and brewing pleasing gourmet espressos and specialty coffee. Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. An adaptive team player with a passion for food and beverages and satisfied customers.

SKILLS
• Head Barista • Customer Service • Inventory management
• Sales management skills • Training of Baristas • MS Office applications
• Cashiering • Very Flexible and hard working • Supervisor skills
EXPERIENCE
Supervisor/head Barista
La Fresca Chicken and Pizza | Abu Dhabi, UAE January 2019 - Current

• Oversee all front and back of the house restaurant operations.
• Training of new employees and in regards to barista skills and all it takes to become a good barista.
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
• Maintain quality control for all food served.
• Analyze staff evaluations and feedback to improve the customer's experience.
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
• Oversee health code compliance and sanitation standards.
• Seek ways to cut wastage and decrease operational costs.
• Generate weekly, monthly, and annual reports Train new employees and provide ongoing training for all staff.
• Attend quarterly P&L meetings.
Head Barista
Mellow Yellow Bake shop And cafe (MYBC) Uptown Mirdif Dubai | Dubai, UAE April 2013 - November 2018
• Welcomes customers by determining their coffee interests and need.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Supervising of staffs and assigning them to their job locations and also giving them tasks to be accomplished.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Training of new staffs on barista skills.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Barista /waiter
Emirates Leisure Retail (Costa) | Dubai, UAE July 2011 - March 2013

• Increased sales by making ordering recommendations to customers.
• Note orders and serve coffee, food and beverages to guests in a timely fashion.
• Make coffee using a number of brewing methods such as pour over, espresso and cold brew.
• Open and close the coffee station.
• Assist in menu setting and determining coffee of the week regularly.
• Communicate with customers, note their preferences and take feedback.
• Perform cashiering and inventory management tasks.
• Monitor wastage and record consumption of items.
• Performed routine cleaning requirements in dining and preparation areas.
• Developed relationships with customers to improve long-term sales.
Barista/Waiter
Marriott Executive Apartments Dubai Creek | Dubai, UAE February 2009 - June 2011

• Greeted customers and offered them assistance where possible.
• Delivered impeccable and exceptional service to patrons.
• Serves Both drinks and food to customers.
• Make sure customers are comfortable and enjoying their meal
• Managed service beverage and coffee bean counters simultaneously.
• Checked taste of coffee to ensure quality.
• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
• Maintained adequate stock of materials at the coffee bar.
• Developed professional relationships with guests and coworkers.

EDUCATION
High school, Advance level certificate, already in ECA, done by WES
Computer Diploma
Mustard Seed Communication . , Bamenda, Cameroon August 2005

CERTIFICATIONS
IELTS, Overall Band score, 5.0
Computer: diploma.
Basic food Hygiene certificate

LANGUAGES
Bilingual: English/French.



Education:
High school, Advance level certificate, already in ECA, done by WES
Computer Diploma
Mustard Seed Communication . , Bamenda, Cameroon August 2005


Skills:
• Head Barista • Customer Service • Inventory management
• Sales management skills • Training of Baristas • MS Office applications
• Cashiering • Very Flexible and hard working • Supervisor skills


Candidate Contact Information:
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