Operations Manager Resume
|Desired Industry: Management
|Desired Job Location: Canton, Ohio
||Date Posted: 3/12/2020
|Type of Position: Full-Time Permanent
|Desired Wage: 60000
||U.S. Work Authorization: Yes
|Job Level: Management (Manager, Director)
||Willing to Travel: No
|Highest Degree Attained: Other
||Willing to Relocate: No
Performance-focused, results-oriented, and goal-driven professional, with hands-on experience in operations management, customer service, and staff supervision.
- Professional Experience
Consulting Professionals, Inc. - North Canton, OH
Office Assistant Apr 2018–Present
Handled product purchasing, supply distribution, and in-house purchasing needs for 50 Subway locations.
Purchased general supplies for more than 50 Subway locations.
Measured food loss due to power outages and equipment failure for Subway shops.
Displayed competency in updating the operation manual of J&K Subway.
Held responsibility in overseeing, grading, and approving training levels for employees.
Closely coordinated with the Safety Committee to cultivate safe environments for several companies.
Promptly responded to customer concerns regarding J&K Subway and all J&K franchises.
Developed and executed an inventory system to accurately monitor product stocks distributed to out-Subway shops.
Exemplified expertise in enhancing ease of access and decreasing space for stock by organizing inventory areas.
Shearer’s Snacks - Brewster, OH
Packaging Associate Jan 2018–Apr 2018
Efficiently packaged bags of chips in various sizes into boxes.
Produced properly sealed high quality products.
Subway - Massillon, OH; Canton, OH
Trainer | Breakfast Coordinator Jul 2017–Jan 2018
Offered hands-on assistance to the restaurant manager in performing key tasks, as necessary.
Presided over the training of newly hired staff, responsible for coaching newly hired staff for various Subway restaurants, introducing basic food safety standards, proper cleaning procedures, and solid customer service
Camp CHOF, Church Camp owned and operated by Canton Baptist Temple - Dalton, OH
Counselor May 2017–Jul 2017
Worked with 3rd to 12th grade students from for 24 hours a day from Sunday to Friday night.
Served as a role model for campers while ensuring student safety and fun.
Subway - Massillon, OH; Canton, OH [2011–2017]
Restaurant Manager Oct 2015–Jul 2017
Fulfilled human resources duties including completing and posting staff work schedules as well as recruiting, rewarding, and terminating staff.
Relayed changes on food preparation formulas and standards to staff.
Observed strict compliance with all local and national health and food safety codes, as well as company safety and security policies.
Took charge of maintaining and reviewing business records to boost sales, while managing inventory and cash.
Assistant Manager May 2013–Oct 2015
Administered food preparation to guarantee adherence to food safety and operations standards.
Rendered supervision to approximately 4 to 12 personnel to maintain smooth business operations.
Assumed accountability in recommending staff promotion, transfer, and termination.
Provided written and verbal evaluations to employees.
Assisted with product orders and inventory.
Counter Attendant Jul 2011–May 2013
Showed understanding of menu items and explain to guests accurately.
Recorded the order and computed the amount of the bill using the point of sale system.
Diligently collected payment from guests and computed change.
Promptly prepared food according to formula.
Coursework in Music Production and Engineering, May 2016 | Stark State College of Technology - North Canton, OH
Operations Management ~ Staff Training and Supervision ~ Human Resources Operations ~ Cross-Functional Collaboration Customer Service ~ Regulatory Compliance ~ Growth and Development Impacts
Diamond Service, J&K Subway
honeybeeBase | Prout | Phoenix Promotions Inc. | Gateway | Team Sahlen
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