Project Manager - Business Management Resume Search
Project Manager - Business Management Resume Search
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Project Manager Resume


Desired Industry: Business/Management SpiderID: 82460
Desired Job Location: Rochester, New York Date Posted: 2/16/2020
Type of Position: Full-Time Permanent Availability Date:
Desired Wage: 75000
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: MBA Willing to Relocate: Yes


Objective:
Highly analytical, versatile, and results-driven professional, interested in pursuing a full-time position to effectively utilize well-rounded experience in project management and business, reporting, and data analysis. Expert at implementing process improvements and developing action plans to meet business needs, increase customer satisfaction, and attain cost reduction. Equipped with proven ability to translate client and business requirements into technical solutions to streamline business functions and operations. Recognized for organizational skills in handling multiple priorities and completing projects within tight deadlines. Adept at building strong relationships and working collaboratively with key clients and other professionals of all levels, using multilingual fluency in English, Hindi, and Bengali.


Experience:
Professional Experience

RIT FACILITIES MANAGEMENT SERVICES (FMS), ROCHESTER, NY
Project Manager - Jan 2020–Present
Render hands-on assistance to manager in defining and prioritizing new projects while examining current projects to determine root cause
Take charge of identifying and delegating projects to relevant stakeholders and contractors
Provide work updates and support to various contractors with resources as required through contract negotiation, as well as reports and analysis to department heads for work assessment and budget development
Conduct thorough inspection of work completed by contractors based on quality control parameters, while reporting it to manager

Career Highlights:
Significantly reduced cost by 4% through proper allocation of resources
Increased customer satisfaction by 8% through efficient prioritization of special projects

HONDA AIRCRAFT, GREENSBORO, NC
Business Analyst, Customer Service Department - Jul 2019–Aug 2019
Performed the documentation and analysis of the existing business process model between the Service Part Sales Department and Service Center through interview, requirement gathering, analysis, and BPMN model utilization
Used data and process review in developing a fish bone diagram to determine the cause and effect of the inefficiencies and present findings to the senior leadership
Drove improvement and automation by creating a new and more efficient process model, while providing recommendations and next steps for a successful implementation
Provided personal report and suggestion to more than 18 managers and senior managers

Career Highlights:
Seamlessly streamlined processes that saved time and money for the Customer Service Department
Achieved high level of customer satisfaction due to improved and efficient process

WAYFAIR INC., BOSTON, MA
Business Analyst, Accounting - Jan 2019–Jun 2019
Validated and reported the numbers for the 10-K and 10-Q through reports and financial document analysis
Ensured compliance of executives and employees with Securities and Exchange Commission (SEC) by verifying data from various reports
Proficiently used NetSuite and Advanced Excel in integrating marketing expenses data from various sources across Canada and the US
Applied relevant foreign exchange rates to prepare reports and financial documents reflecting the numbers in US dollar
Handled reports on Merrill Lynch and facilitated internal audit to support the Equity Administrator Team
Partnered closely with three different teams to manage time efficiently and obtain experience from all three departments

Career Highlights:
Recognized number cruncher in the internal companywide employee portal for exceptional performance
Obtained cash reward for delivering exceptional performance in the department
Successfully automated the manual process of invoice reading and relevant data storage, extracted from invoice, which saved over 18 hours of employee’s weekly work and enhanced accuracy of extracted data

RIT FACILITIES MANAGEMENT SERVICES (FMS), ROCHESTER, NY
Data Analyst - May 2018–Dec 2018
Prepared visual representation of the performance of each section using data mining, Excel, and Tableau
Took charge of creating KPIs for the Maintenance Department

Career Highlight:
Strategically designed models and metrics for employee performance evaluation to improve workflow distribution and optimal resource allocation, which led to the reduction of cost and increase in employee hour utilization


Additional Experience

RIT CENTER FOR URBAN ENTREPRENEURSHIP (CUE), ROCHESTER, NY, USA
Mentor - Jun 2018–Jul 2018
Taught high school students from Rochester City regarding the Future Business Leader Entrepreneurship Program
Organized and facilitated sessions on cost-benefit analysis, market research, and competitor analysis

MORNING SMILES - KOLKATA, WB, INDIA
Project Manager - Jun 2012–Dec 2016
Effectively managed the company’s rebranding project
Positioned the institution toward growth and advancement through the attainment of the following:
Successful completion of the project at 94% of initial allocated budget and two-week before expected handover date; and
Introduction of the customer feedback process, which grew customer satisfaction by more than 70% over the first six months, thus subsequently improving internal processes that gained 40% in employee satisfaction

MOTHER’S PRIDE - KOLKATA, WB, INDIA
Senior Administrator - May 2010–May 2012
Worked collaboratively with various departments within the organization to ensure smooth workflow
Completed requirements, ordered materials, and maintained stocks to support the Operations Team



Education:
Education

Master of Business Administration (MBA) in Management Information System (MIS)
Minor in Project Management (GPA: 3.93)
In Progress (Expected Completion: May 2020)
Saunders College of Business, Rochester Institute of Technology, Rochester, NY
Relevant Coursework: Financial Analysis for Managers, Data Mgmt. for Business Analytics, Data Analytics & Business Intelligence, Organizational Behavior & Leadership, Economics & Decision Modeling, Accounting Analytics, Operations & Supply Chain Management, Information System Development, IS Design, International Project Management, and Project Management

Master of Commerce in Accounting and Finance: May 2012
Annamalai University, Chidambaram, TN, India


Skills:
Skills

Change and Risk Management
Resource Allocation
Contract Negotiation
Data and Requirement Gathering
Project Documentation
Budgeting
Process Automation
Quality Control
Metrics Formulation
Staff Training
Continuous Process Improvement
Market Research and Analysis


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