Product Owner - Computer Hardware Resume Search
Product Owner - Computer Hardware Resume Search
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Product Owner Resume


Desired Industry: Computer Hardware SpiderID: 82269
Desired Job Location: Mineola, New York Date Posted: 10/30/2019
Type of Position: Full-Time Permanent Availability Date:
Desired Wage:
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel:
Highest Degree Attained: Bachelors Willing to Relocate: Yes


Objective:
Performance-focused, results-oriented, and versatile professional, equipped with hands-on experience in product development, launch, and management. Highly skilled at developing product vision and roadmap to accomplish goal while collaborating with clients and internal teams to meet and exceed customer expectations. Recognized for strong work ethic, creativity, and strategic thinking aptitudes in solving complex problems and addressing customer-specific needs. Bilingual in English and (Mandarin/ Chinese)



Experience:
RELEVANT EXPERIENCE

BEMATECH, BETHPAGE, NY
Department Head, Development and Support Jan 2019–Oct 2019
• Oversaw the execution of key feature and project, which involved administration of backlog; prioritization of user stories; debugging; and coordination of software release schedules and deployments
• Administered project management activities which included planning, communication, scoping, scheduling, status reporting, and risk management; as well as release activities encompassing implementation of deployment plans and checklists
• Contributed workable insights to strategic planning and asset creation processes
• Conducted research on the latest hardware trends and preparation of business plans for hardware development
• Instituted hardware validation process which involved preparing engineering validation test (EVT) and design verification test (DVT) documentations
• Administered hardware Agile process in JIRA as well as product pricing structure
• Provided assistance to the Sales and Marketing Department by creating product marketing materials
• Exemplified solid technical and leadership skills in carrying out the following key functions:
 Supervision of the Technical Support Team and training of customer success specialists;
 Presiding over internal and external product training sessions;
 Recruitment, training, and management of 37 software partners for system integration; and
 Hosting and facilitation of Scrum Training for the Development Team;
 Creation of product training videos; and
 Establishment of service level agreement policy and standards of performance for the Support Team
• Led and guided subordinates in developing materials including quick start guide, manuals, and FAQs for the knowledge base

Product Owner Aug 2017–Oct 2019
• Keenly assessed data and insights for comprehensive strategy planning
• Held responsibility in consolidating data into user stories and product requirements
• Built strong working relationships with partners and customers to drive product sales engagements to closure
• Kept abreast of and adopted new technologies toward successful product definition
• Guaranteed alignment of product with company mission and goals
• Played an instrumental role in the development of the first iOS-based software that was recognized by Apple and the only Kitchen Display System (KDS) software recommended by Apple’s Business Transformation Team

OTHER EXPERIENCE

BEMATECH, BETHPAGE, NY
Vice President, North American Sales Oct 2016–Dec 2018
Key Account Manager Mar 2012–Sep 2016
Independent Software Vendor (ISV) Relationships Manager Jun 2011–Feb 2012

LOGIC CONTROLS INC., A BEMATECH COMPANY, NEW HYDE PARK, NY
Marketing Coordinator Sep 2009–May 2011

NEW HYDE PARK, LONG ISLAND, NY, USA
Graphic Designer Apr 2007–Aug 2009

AGENDA, TAIPEI, TAIWAN
Assistant Graphic Designer

TAIPEI CITY GALLERY, TAIPEI, TAIWAN
Graphic Designer



Education:
Certificate in Marketing Management
Baruch College CAPS, New York City, NY, USA

Bachelor of Arts in Communication Design
Shih Chien University, Taipei, Taiwan



Skills:
Microsoft Office Suite (Word, Excel, and PowerPoint) |CRM | Salesforce.com | JIRA| Trello


Candidate Contact Information:
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